Senior/ Reservations Agent

A prestigious hotel in Hong Kong is seeking a Reservations Agent to manage room bookings and deliver exceptional customer service. The ideal candidate should have a certificate in Hospitality Management and at least 2 years of experience in hotel reservations, along with strong skills in systems like Opera and Microsoft Office. Candidates with less...

Officer, CS & Quality Assurance ( 3 Years Contract) Perform call monitoring and assessment independently to evaluate call agent performance, identify and offer constructive feedback for improvement to Contact Centre team. Perform qualitative analysis to drive continuous improvement. Participate in calibration sessions with relevant internal stakeholders to...

Job Overview Responsible for overall project management to meet the quality, cost, statutory, safety and environment issues as well as overall construction program requirements of the project; Responsibilities Manage the site project team to carry out the works according to the statutory requirements, approved method statement, work progress, safety,...

A prominent social enterprise in Hong Kong seeks an Officer for CS & Quality Assurance under a 3-year contract. This role involves monitoring call agent performance, conducting qualitative analyses, and providing training to enhance service levels. Candidates should have over 3 years of experience in quality assurance, particularly in customer service...

A leading insurance firm in Hong Kong seeks a professional to supervise the onboarding of agents and handle regulatory procedures. This role involves managing contracts, registrations, and improving recruitment workflows. The ideal candidate has over 5 years of experience in the insurance industry, a university degree in a relevant field, and is fluent in...

Job Description: Service Relationship Agent Location: Hong Kong Permanent Full time Onsite working We make health happen Bupa Global is the international health insurance division of Bupa. We provide customers who want premium international coverage with products and services to access the healthcare they need anytime, around the world, whether at home or...

Responsibilities Responsible for overall project management to meet the quality, cost, statutory, safety and environmental issues as well as overall construction program requirements of the project. Manage the site project team including Site Agent, Sub Agent, Site Engineer, Assistant Engineer, Site Supervisor to carry out the works according to statutory...

A leading construction firm in Hong Kong is seeking a Site Agent to manage site operations and coordinate between teams. The ideal candidate should have a diploma in relevant fields and at least 5 years of experience in fit-out projects. Key responsibilities include ensuring quality control and safety compliance. The company offers numerous perks such as...

Senior Unit Manager / Branch Manager (experienced agent/leader ONLY) We are recruiting experienced agents / leaders to help them build their business and productive financial consultant team. We will only recruit limited candidates in each cohort in 2024. Key Responsibilities Follow our comprehensive and renowned leadership development programme. Devote to...

Support the Project Manager in resource coordination and project delivery within time and budget. Responsible for construction management, planning, contract administration, site coordination and control. Liaise with clients, consultants, contractors, suppliers and other stakeholders to ensure effective communication and timely delivery of project...