IT Security Operations Manager

4 months ago

hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

Responsibilities:

  • Develop, manage and improve operational practices including overseeing service delivery for all aspects of the managed security services provider.
  • Drive security monitoring and reporting improvements.
  • Manage budgets of IT Security Operations team.
  • Facilitate in developing security awareness material and trainings for staff.
  • Manage and mentor IT Security Operations staff.
  • Oversee the creation and maintenance of information security strategy and policy, lead security risk assessment efforts, and investigate information security incidents.
  • Ability to manage and handle multiple matters and reprioritization as required by operational and security needs.
  • Strong communication skills, both verbal and written.
  • Advise and collaborate with different divisions/departments on projects, business continuity and disaster recovery plans, and audit and compliance practices.
  • Lead and manage all aspects of the outsourced Security Operations Center including weekly and monthly reporting, health and operational metrics, and adherence to contractual SLAs.
  • Manage the annual budget and ability to forecast spend.
  • Revise and develop processes to strengthen the current Security Operations Framework, ensuring alignment with security controls.
  • Responsible for vendor management, understand the overall use of resources and initiate any corrective action where required for the SOC.
  • Responsible for integration of security tools and ensuring the right security logs are feeding the SIEM.
  • Ensure strong alignment with various vendors involved in threat detection, identification, and protection.
  • Drive the creation of reports, dashboards, metrics for SOC operations and presentation to leadership.
  • Liaise with both internal and external auditors providing evidence and managing any remediation.
  • Foster the use of security best practices across the SOC, team members within Global Information Security, business segments, and technology solution providers.
  • Ensure all operational processes, run books, and platform strategies are documented, exercised, and continually improved.
  • Provide an advisory role to IT and the business to specify pragmatic security requirements.
  • Participate in audits and help remediate the findings.
  • Provide oversight to all security product evaluations, IT/business unit projects, and security risk assessments.
  • Report to senior management concerning residual risk, vulnerabilities, and other security exposures, including misuse of information assets and noncompliance.
  • Assist in the development of security architecture, security policies, principles, and standards.
  • Approve exception-based security requests.
  • Maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, and industry best practices.
  • Provide inputs to develop security awareness material and conduct security awareness training to staff.
  • Contribute to maintain and update IT Risk Register.
  • Assist the Data Protection Officer in enforcing data privacy requirements for IT systems.
  • Define, develop, and manage an effective and proactive cybersecurity incident response capability using a combination of in-house, outsourced, and external resources.
  • Assist as necessary to investigate security breaches and pursue associated forensic analysis, disciplinary, and legal matters.
  • Work with internal audit, legal and compliance, and outside consultants as appropriate on required security audits.
  • Assist with disaster recovery activities.
  • Participate and contribute in development and improvement of data governance and data classification principles.

Job Requirements:

  • Certification in information security disciplines such as CISM, CISA, or CISSP.
  • University graduate in IT.
  • 10 years within IT Security field and particularly in Security Operations in the last 5 years.
  • At least 3 years management experience.
  • Experience with common information security management frameworks, such as ISO 27001, CobiT, ITIL, PCI.
  • Experience with implementation of security technologies such as DLP, SIEM, IPS, Anti-Virus, PKI, and cloud security.
  • Experience with privacy legislation.
  • Able to present and communicate with senior stakeholders.
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