Customer Success Partner
1 day ago
A leading service company in Hong Kong is seeking a Customer Success Associate. This role involves managing customer onboarding, monitoring usage, and collaborating with cross-functional teams to enhance customer satisfaction. The ideal candidate should have a Bachelor's degree and 1–2 years of experience in customer support or related fields. Excellent communication skills in English are essential, with Chinese proficiency as a plus. This full-time position is crucial for ensuring seamless adoption of services and maintaining customer success.#J-18808-Ljbffr
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Customer Success Manager
3 days ago
Hong Kong Island, Hong Kong SAR China Cornerstone OnDemand Limited Full timeOverview The Customer Success Manager is responsible for supporting the client’s adoption and continued satisfaction with the Cornerstone OnDemand Talent Management solution. The Manager becomes the primary “face” to the client as implementation is closed out and the client goes live with the solution. The Manager takes ownership of the relationship...
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Customer Success Executive
2 weeks ago
Hong Kong Island, Hong Kong SAR China Lendela Full timeAbout Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...
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Customer Success Executive
3 days ago
hong kong, Hong Kong SAR China Lendela Full timeJoin to apply for the Customer Success Executive role at Lendela About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering...
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Senior Banking Customer Success Lead
2 weeks ago
Hong Kong Island, Hong Kong SAR China SAS Institute Ltd Full timeA leading software solutions provider in Hong Kong seeks a Senior Customer Success Manager. You will be the strategic partner and trusted advisor for banking clients, ensuring they achieve their business goals with SAS solutions. Your role involves building strong customer relationships, monitoring success metrics, and leading initiatives that provide value....
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Customer Success and Engagement Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Wizpresso 濃說 Full timeHong Kong, Hong Kong SAR, Hong Kong Coverage & Solutions About the job Customer Success and Engagement Manager Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AIto streamline regulatory compliance, financial &ESG reporting, and due diligenceworkflows. Our solutions empower legal and compliance, sustainability,...
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Senior Customer Success Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Cedar Empower Hands Full timeAs a Senior Customer Success Manager, you will lead initiatives to ensure customer satisfaction, retention, and long-term value. You will act as a strategic partner to clients, understanding their goals, identifying opportunities to maximize product or service adoption, and driving outcomes that align with both customer and organizational objectives. Your...
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Customer Success and Engagement Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China Wizpresso 濃說 Full timeJoin to apply for the Customer Success and Engagement Manager role at Wizpresso 濃說 About Wizpresso Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AI to streamline regulatory compliance, financial & ESG reporting, and due diligence workflows. Our solutions empower legal and compliance, sustainability, and...
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Strategic Customer Success
1 day ago
Hong Kong Island, Hong Kong SAR China SEEK Asia (JobsDB) Full timeA leading recruitment technology firm in Hong Kong is seeking a Customer Success Manager to drive product adoption and support clients. You will partner with Sales to tailor engagement plans and enhance customer satisfaction. With 6-8 years of experience, strong communication skills, and proficiency in English, Cantonese, and Mandarin, the ideal candidate...
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Associate Customer Success Manager
2 weeks ago
Hong Kong Island, Hong Kong SAR China ServiceNow Full timeAbout the Role Associate Customer Success Manager – ServiceNow This role is part of the Global Guided Impact organization. The CSM is a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform...
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Head of Customer Success
2 weeks ago
Hong Kong Island, Hong Kong SAR China Michael Page International (HK) Ltd Full timeHead of Customer Success (SaaS, Payment) As a Head of Customer Success (SaaS Solution, Payment), your main responsibilities will include: Develop and execute customer success strategies aligned with regional and global goals. Manage full client lifecycle: onboarding, monitoring, renewals, and upselling. Build strong client relationships, understand...