Head of Customer Success

APAC exposure, Head of Customer Success / Lead of Restaurant SaaS business A famous brand to growth About Our Client Our client is a leading SaaS provider offers comprehensive digital solutions for food service businesses, including POS systems, supply chain management, financial reconciliation, and customer engagement tools. Job Description As a Head of...

A leading SaaS provider in Hong Kong is seeking a Head of Customer Success to develop and execute customer success strategies. In this role, you will manage the full client lifecycle, build strong client relationships, and lead a regional customer success team. Ideal candidates will have a Bachelor's degree and significant experience in the SaaS or fintech...

A leading SaaS provider in Hong Kong is seeking a Head of Customer Success to manage full client lifecycle and develop tailored customer strategies. The ideal candidate will have over 5 years in customer success, preferably in SaaS/Fintech, along with strong data analysis and leadership skills. This role offers a competitive salary, opportunities for career...

Head of Stock Trading and Digital Assets Mox is built by and for the ones who aspire to live life to the fullest – we call them Generation Mox! The name Mox reflects the endless opportunities we can create, - Mobile e Xperience; Money e Xperience; Money X (multiplier), e Xponential growth, e Xploration… it’s all up for us to define together. Why Mox...

A financial institution in Hong Kong seeks a First Vice President, Head of Credit Card to formulate and execute marketing strategies for payment card products. This leadership role requires a minimum of 7 years of relevant experience in the credit card or personal loan industry, with a strong focus on achieving KPIs and compliance with regulatory standards....

Job Description About the role Sitting under the Operations Department, this is a pivotal role which involves partnering with Sales to drive behavioural change, adoption and sustainable growth of product usage within our customer segments. Your role is therefore crucial for our business purpose to help our customers succeed. Based in the Hong Kong office,...

First Vice President, Head of Credit Card First Vice President, Head of Credit Card, Consumer Lending Responsibilities: Formulate marketing strategies for payment card products in order to achieve the assigned KPI: e.g. no. of new credit card customers, card spending and receivables, top line Monitor and execute marketing programs to ensure smooth operation...

About Lendela Founded in 2018, Lendela is a fast-growing fintech on a mission to simplify financing and enable greater financial access. Our platform matches borrowers with personalised loan options through a simple application, empowering borrowers with choice and transparency while offering an alternative to the cumbersome and opaque traditional lending...

It's a new day with a new opportunity at 8am! About the role 8am is scaling rapidly, and customer value is at the core of our growth engine. The Director of Customer Success will lead our Enterprise customer segment, oversee the Solution Consulting function, and own the delivery of outcomes that drive GRR, NRR, customer adoption, and value realization . The...

A leading hospitality group is seeking a Head of Customer Journey based in Hong Kong. The successful candidate will develop and implement the customer journey strategy, lead CX transformation initiatives, and optimize customer touchpoints for improved engagement and loyalty. Candidates should have over 15 years of experience in senior management focused on...