Strategic Customer Success

As a Senior Customer Success Manager, you will lead initiatives to ensure customer satisfaction, retention, and long-term value. You will act as a strategic partner to clients, understanding their goals, identifying opportunities to maximize product or service adoption, and driving outcomes that align with both customer and organizational objectives. Your...

A leading job solutions provider in Hong Kong is seeking a Customer Success Manager to drive client product adoption and success. This role requires a focus on customer needs, training facilitation, and effective communication. Ideal candidates will have 6-8 years of experience in customer success or sales, with a deep understanding of recruitment processes...

A technology solutions provider in Hong Kong is seeking a Customer Success Manager to enhance client relationships and support business growth. This role involves managing client portfolios and driving customer satisfaction through effective relationship management. Ideal candidates should hold a relevant diploma, possess 1-2 years of customer support...

Job Description About the role Sitting under the Operations Department, this is a pivotal role which involves partnering with Sales to drive behavioural change, adoption and sustainable growth of product usage within our customer segments. Your role is therefore crucial for our business purpose to help our customers succeed. Based in the Hong Kong office,...

A leading RegTech company in Hong Kong is seeking a Customer Success and Engagement Manager to lead client engagement, ensure satisfaction, and drive product adoption. The successful candidate will manage demos, training, and support to maximize client value while collaborating with internal teams to identify growth opportunities. Candidates should have a...

A leading software solutions provider in Hong Kong seeks a Senior Customer Success Manager. You will be the strategic partner and trusted advisor for banking clients, ensuring they achieve their business goals with SAS solutions. Your role involves building strong customer relationships, monitoring success metrics, and leading initiatives that provide value....

About the Role Associate Customer Success Manager – ServiceNow This role is part of the Global Guided Impact organization. The CSM is a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform...

It's a new day with a new opportunity at 8am! About the role 8am is scaling rapidly, and customer value is at the core of our growth engine. The Director of Customer Success will lead our Enterprise customer segment, oversee the Solution Consulting function, and own the delivery of outcomes that drive GRR, NRR, customer adoption, and value realization . The...

Join to apply for the Manager, Customer Success, FMCG role at NielsenIQ Company Description When you walk into a store or go online and see a wide array of products, do you ever get curious about who the shoppers are and what they are buying? When you see a new product in the market for the first time, do you think it will be a success or failure? Do you...

A customer-focused agency in Hong Kong seeks a Senior Customer Success Manager to enhance customer satisfaction and retention. In this part-time role, you will manage key accounts, fostering long-term relationships with clients. You will tackle customer challenges and collaborate with cross-functional teams to ensure a seamless experience. Ideal candidates...