Strategic Senior Customer Success Manager

As a Senior Customer Success Manager, you will lead initiatives to ensure customer satisfaction, retention, and long-term value. You will act as a strategic partner to clients, understanding their goals, identifying opportunities to maximize product or service adoption, and driving outcomes that align with both customer and organizational objectives. Your...

Partnerships Senior Manager, Southeast Asia Collinson is a global loyalty and benefits company. We use our expertise and products to craft customer experiences which enable some of the world’s best known brands to acquire, engage and retain the most demanding and choice-rich customers. In particular, our unique expertise and insight into high earning,...

A leading global benefits company is seeking a Partnerships Senior Manager for Southeast Asia. In this pivotal role, you will build strategic business relationships to enhance the company's standing, focusing on partnerships, travel experiences, and key merchant relationships. The ideal candidate will have over 10 years of experience in relationship...

A leading software solutions provider in Hong Kong seeks a Senior Customer Success Manager. You will be the strategic partner and trusted advisor for banking clients, ensuring they achieve their business goals with SAS solutions. Your role involves building strong customer relationships, monitoring success metrics, and leading initiatives that provide value....

Job Description About the role Sitting under the Operations Department, this is a pivotal role which involves partnering with Sales to drive behavioural change, adoption and sustainable growth of product usage within our customer segments. Your role is therefore crucial for our business purpose to help our customers succeed. Based in the Hong Kong office,...

Join to apply for the Manager, Customer Success, FMCG role at NielsenIQ Company Description When you walk into a store or go online and see a wide array of products, do you ever get curious about who the shoppers are and what they are buying? When you see a new product in the market for the first time, do you think it will be a success or failure? Do you...

About the Role Associate Customer Success Manager – ServiceNow This role is part of the Global Guided Impact organization. The CSM is a named resource to customers who purchase ServiceNow Impact Guided, a value acceleration product that combines predictive software with human ingenuity to help customers adopt ServiceNow solutions quickly, optimize platform...

Join to apply for the Customer Success and Engagement Manager role at Wizpresso 濃說 About Wizpresso Wizpresso is an award-winning RegTech company based in Hong Kong that leverages domain-specific AI to streamline regulatory compliance, financial & ESG reporting, and due diligence workflows. Our solutions empower legal and compliance, sustainability, and...

A leading job solutions provider in Hong Kong is seeking a Customer Success Manager to drive client product adoption and success. This role requires a focus on customer needs, training facilitation, and effective communication. Ideal candidates will have 6-8 years of experience in customer success or sales, with a deep understanding of recruitment processes...

When you walk into a store or go online and see a wide array of products, do you ever get curious about who the shoppers are and what they are buying?When you see a new product in the market for the first time, do you think it will be a success or failure?Do you have an inquisitive mind and want to be an integral part of the most trusted source for retail...