Manager, Fraud Education and Communication
3 days ago
Some careers have more impact than others. RB&W Fraud - Fraud Management We’re not just fighting fraud; we’re empowering our frontline teams to protect our customers and represent our brand. We’re looking for a dynamic and passionate training professional to lead customized learning programs focused on fraud prevention. This is a high-impact role where your expertise will help frontline staff stay sharp, safeguard our customers, and make a meaningful difference in the community. Principal Responsibilities Train internal teams in fraud prevention techniques and communication skills. Develop and conduct fraud education workshops for varied audiences. Lead event management and outreach training with schools, NGOs, and community partners. Support broader fraud management efforts, including learning strategies, awareness campaigns, and case handling. What We’re Looking For 8 years of experience or above, preferably in training, education, communication, fraud prevention, or related fields. Strong communication skills with the ability to engage diverse audiences. A passion for community support and customer protection. Experience with video production and digital training tools is advantageous. A proactive approach with adaptability, digital literacy, critical thinking, and empathy. Proficiency in English and Chinese, including Putonghua. RBW You’ll achieve more when you join Hang Seng Bank Limited. Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best‑in‑class products and services. We seek to attract high‑calibre talent by offering a dynamic working environment, good career development opportunities, and competitive compensation packages. Issued by Hang Seng Bank Limited #J-18808-Ljbffr
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Manager, Fraud Education and Communication
3 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeManager, Fraud Education and Communication We’re not just fighting fraud; we’re empowering our frontline teams to protect our customers and represent our brand. We’re looking for a dynamic and passionate training professional to lead customized learning programs focused on fraud prevention. This is a high-impact role where your expertise will help...
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Fraud Education
3 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA leading bank in Hong Kong is seeking a Manager for Fraud Education and Communication to lead training programs focused on fraud prevention. The ideal candidate will have at least 8 years of experience in training and possess knowledge of fraud trends in digital banking. Excellent facilitation skills and bilingual proficiency in English and Chinese are...
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Fraud Education
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading financial institution in Hong Kong seeks an experienced training professional focused on fraud prevention. The role requires conducting workshops, engaging internal teams, and leading outreach training with various partners. The ideal candidate has over 8 years of experience, excellent communication skills, and a passion for community support....
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ASSISTANT MANAGER, FRAUD MANAGEMENT
3 days ago
Kowloon, Hong Kong SAR China HSBC Full timeWe are currently seeking a high calibre professional to join our team as an Manager, Fraud Management . Principal Responsibilities In this role you will Support in developing and implementing comprehensive fraud awareness campaign for both customer and staff education Assist in developing and implementing fraud prevention content at multiple channels (e.g....
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Fraud Management Manager
5 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeFraud Management Manager We are currently seeking a high‑calibre professional to join our department as Fraud Management Manager. A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in continuously enhancing performance for customers through best‑in‑class products and...
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Kowloon, Hong Kong SAR China Standard Chartered Full timeManager, Fraud Risk Operations (Lending Fraud) Standard Chartered is seeking a seasoned fraud risk expert to support the Head of Fraud Risk Operations in Hong Kong. This role will oversee daily fraud prevention, investigations, and risk management for our lending products. Strategy Ensure effective performance in the fraud risk management function by...
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Fraud Protection
5 days ago
Kowloon, Hong Kong SAR China ManpowerGroup Greater China Hong Kong and Macau Full timeA leading financial institution in Hong Kong is seeking a dedicated professional for a fraud management role. The job involves handling customer inquiries regarding fraud, assessing customer situations, and providing expert advice. Candidates should have at least 2 years of experience in fraud or customer service, particularly in the banking industry, along...
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Manager/ AVP, Fraud Risk Management
5 days ago
Kowloon, Hong Kong SAR China China Construction Bank (Asia) Corporation Limited Full timeResponsibilities Develop, implement and maintain an effective fraud risk management framework and fraud monitoring mechanism and system for CCBA. Support and provide guidance to business divisions or functions in prevention, detection and investigation of money laundering and fraud. Identify and monitor potential fraud vulnerability and risk, and recommend,...
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Fraud Operations Investigator – Entry Level
2 weeks ago
Kowloon, Hong Kong SAR China HSBC Full timeA leading international bank in Hong Kong is looking for a Fraud Operations Investigation Officer. The role involves monitoring transactions for fraud, educating customers, and collaborating with law enforcement to prevent scams. Successful candidates will have strong communication skills, experience with fraud investigation, and a solid understanding of...
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Fraud Risk
5 days ago
Kowloon, Hong Kong SAR China Hang Seng Bank Ltd Full timeA prominent bank in Hong Kong is seeking a Fraud Management Manager to lead initiatives in fraud risk management and prevention. You will work closely with various departments, optimizing fraud control measures and coordinating incidents. The ideal candidate has at least five years of retail banking experience, knowledge of fraud risk management, and is...