Senior Manager/Manager, Partnership
3 days ago
Join to apply for the Senior Manager/Manager, Partnership role at Shangri-La Group 1 day ago Be among the first 25 applicants Shangri-La International Hotel Management Ltd.Shangri-La is headquartered in Hong Kong and has over 100 hotels and resorts under four brands located in key cities and beautiful beachfront locations worldwide. We are expanding rapidly across Asia, the Middle East, Europe and Africa. With a 45-year heritage of hospitality, we are dedicated to delighting guests with legendary service. Our people are our priority and we make substantial investments in learning and development to nurture talent globally. We are seeking a proactive, dynamic and passionate individual to join our Shangri-La Circle Partnerships team at Shangri-La’s Headquarter office in Hong Kong. You will play a crucial role in developing strategic partnerships for Shangri-La Circle, expanding the program’s value proposition, increasing member engagement, and achieving reward points revenue targets. What You’ll Be Doing Advocate for the Shangri-La Circle Brand: leverage partnerships to elevate the brand, enhance program benefits, and drive loyalty currency fluidity. Partnership Development: identify and forge valuable partnerships, develop compelling program propositions and benefit structures, and facilitate integration of loyalty currency across partner ecosystems. Relationship Management: build and maintain strong relationships with partners, act as the main point of contact for partnership‑related activities, and collaborate with cross‑functional teams. Negotiation and Contracting: lead negotiations, define partnership terms and financial arrangements, draft and finalize agreements. Performance Tracking & Reporting: develop metrics, track performance, provide regular reports and insights to management. Collaboration & Communication: foster effective communication between internal teams and external partners. Partnership Optimization: continuously assess and optimize existing partnerships to maximize value and drive mutual success. Market & Competitive Analysis: stay abreast of industry trends, market dynamics, and competitive landscape to identify opportunities. Budget & Resource Management: manage partnership budgets and track utilization. What We’re Looking For Bachelor’s degree in Business Management, Marketing, Hotel Management or related disciplines. 8+ years of experience in business development, partnership management or loyalty program strategy. Experience in financial institutions or large‑scale loyalty programmes is an advantage. Strategic thinking, strong problem‑solving skills and a focus on business outcomes. Excellent communication, interpersonal and stakeholder influence skills. Strong analytical abilities and data‑driven decision making. Proactive, self‑motivated, capable of managing multiple projects independently. Familiarity with contract negotiation and legal aspects of partnerships. Fluency in English and Chinese (Cantonese and Mandarin). Proficiency in MS PowerPoint and Excel. Candidates with less experience may be considered as Manager, Partnerships. What We Offer Competitive salary and bonus incentive schemes. Opportunities for career progression. Comprehensive health and wellness programs. A collaborative and supportive work environment that values work‑life balance. #J-18808-Ljbffr
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