Specialist, L&D Programme Management, Human Resources

3 months ago

Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function

Group Human Resources has the important role of attracting, retaining, and nurturing talent to ensure that DBS continues to be a competitive employer in Asia. With a well-established team of HR partners, we support and deliver effective people-based solutions and services across businesses. Our goal is to build a high-performance organisation by empowering and engaging our employees. Because we believe that banking is about people.

Responsibilities:
  • End-to-end Programme Management which includes:
    • Project manage the setup for programme/curriculum management and tracking of completion
    • Own and lead the execution of class scheduling and trainer allocation, communications to learners on upcoming calendar of programmes and enrolment instructions
  • Class Management - maximise cost efficiencies and effectiveness for BU/SU learning costs
    • Monitor class enrolment and handle ad-hoc queries from learners communicate class enrolment status to Learning Partners/ external vendors for appropriate action
    • Liaising with external / internal trainers on class related matters including change of trainers and swaps
  • Data Analytics and Reporting
    • Drive delivery and completion of learning projects through Learning Roadmap (LRM), upskilling/reskilling completion report and dashboard
    • Manage system enhancements - support Qlikview learning dashboard enhancements with relevant data points from learning system
  • Vendor/Contract Management and Government Training Subsidies (includes financial management)
    • Adhere to DBS guidelines on onboarding of new vendors and/or management of related contracts
    • Existing Vendor - monitor contract renewal and execute new SOW as part of action planning from annual learning needs analysis
  • Special Projects - Critical Initiatives / Stretch Opportunities
    • Change management projects involving learning or L&D related to bankwide or BU/SU initiatives
    • Standards/Process Harmonisation e.g. Course Category, including clean up of courses incorrectly classified, standardisation of Course Evaluation Form
Requirements:
  • Experience in managing projects or programs with multiple deliverables and multi-year timelines - (preferably with Project Management/Agile skills)
  • Good track record of inter-personal and relationship building skills, able to initiate a conversation and provide customer centric approach to assist stakeholders
  • Interested and passionate in developing learning solution, solve problems and improving current processes
  • Committed to learn fast, adaptable and passionate to deliver quality work as a team
  • Good working attitude with strong work ethics and commitment to meeting deadlines
  • Proficient in Excel (e.g. pivot table, vlookup, macros) and Power Point
  • Ability to represent quantitative information in a visual form that facilitates effective decision making
  • Proficient verbal and writing skills
  • MS SharePoint for posting learning courses details and Tableau visualization skills (optional)
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.

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