Middle Office, Officer

5 days ago


Hong Kong, Hong Kong SAR China State Street Corporation Full time
This is a varied position with a manager level of responsibility within the Business Operations team, within Investment Manager Services (Hong Kong Region). This Business Operations Officer acts as a primary contact point for all internal/external clients. The team is responsible for monitoring service delivery to both internal and external clients, proactive management of service issues, and the resolution of all client initiated queries. The team is also responsible for trade confirmation, trade process, trade settlement, processing wire transfers, handle trade exceptions, and reporting of trade instructions from clients. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolve matters to AVP/team manager for best resolution solution.

The characteristics of this role are:
  • Provide a high standard of support to both internal or external clients
  • Embrace State Street's "corporate values" and support a work environment reflective of those values
  • Effectively communicate with clients, custodians, brokers, managers, and peers within State Street
  • Be a strong team player and demonstrate dedication to group and company goals
  • Demonstrate professional maturity and effective time management
  • Demonstrate the ability to analyse a problem, obtain and evaluate information, and reach sound conclusions
Prime Functions:
  • Ensure all internal/external clients' inquiries are logged and resolved in a timely and satisfactory manner
  • Establish strong working relationships with the client service teams providing services for local clients, monitoring their performance and acting as the escalation point on behalf of local clients
  • Ensure all daily and monthly services are delivered in accordance with relevant client SLA's
  • Ensure all transactions are processed on a daily basis
  • Participate in semi-annual broker review meetings
  • Facilitate new market initiatives setup
  • Facilitate client on-boarding on all aspects
  • Project initiatives - involvement with regards to future automation within the department as a whole, with a direct objective of increased efficiency, accuracy and productivity.
  • Contribute to team initiatives around audit, risk management
  • Complete special tasks and projects assigned by the supervisor or manager.
  • Develop Business Continegency Plan to ensure services expectations from clients are always maintained.
Supplemental:
  • Support the development of a 'best practice' Client Service model across IMS Asia Pacific
  • Embrace the implementation of the IMS Global Operating Model
  • Work effectively with peers locally and across the region to achieve common goals

State Street's Speak Up Line


  • Hong Kong, Hong Kong SAR China DARMAX GLOBAL Full time

    - APAC coverage - Westernized culture - Grow with the team Responsibilities: - Responsible for trade life cycle after execution, including trade capture, validation, reconcilation & confirmation for Stock Borrowing & Loan products - Assist with building and improving middle office infrastructure  - Work closely with business to understand their needs and...


  • Hong Kong, Central and Western District, Hong Kong SAR China IO TECH SOLUTIONS LIMITED Full time

    Unlock Your Potential with IO TECH SOLUTIONS LIMITEDAbout the Role:We are seeking a highly skilled Middle Office Operations Analyst to join our team at IO TECH SOLUTIONS LIMITED. As an advocate for change, your suggestions will shape operations, enhancing accuracy and profitability.Your passion for digital assets drives your thirst for knowledge, keeping you...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Job SummaryWe are seeking an experienced System Development Specialist to join our team at Aptitude Asia. In this role, you will be responsible for developing and maintaining our middle office systems.About YouYou hold a Bachelor's degree in Computer Science or a related field.You have a solid understanding of object-oriented programming, with proficiency in...


  • Hong Kong, Central and Western District, Hong Kong SAR China AXA Investment Managers Full time

    Job DescriptionWe are seeking an experienced Middle Office Operations Specialist to join our team at AXA Investment Managers. The successful candidate will be responsible for providing coordination and development of Market & Liquidity Solutions (MLS) activities, with a focus on operational and controlling aspects in particular.Main ResponsibilitiesLiaising...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Aptitude Asia seeks an experienced Middle Office Systems Software Engineer to join our team in a challenging role that requires strong technical skills, analytical abilities, and excellent communication skills.Job ResponsibilitiesThe successful candidate will be responsible for developing and maintaining the bank's middle office systems, ensuring adherence...


  • Hong Kong, Hong Kong SAR China Aptitude Asia Full time

    Job Responsibilities Develop and maintain the bank's middle office systems, ensuring adherence to functional requirements through rigorous testing. Create and document essential development materials, including test plans and outcomes to support system functionality. Collaborate with first-level support teams to provide second-line assistance and work...


  • hong kong, Hong Kong SAR China Hudson River Trading Full time

    The Middle Office team at Hudson River Trading (HRT) is responsible for ensuring the smooth operation of HRT’s post-trade platform. Our global trading platform supports trading across many asset classes and geographies. Our team designs and operates the systems and processes that reconcile the firm’s trading with our various brokers and counterparties....


  • hong kong, Hong Kong SAR China Bank of China Full time

    Business Strategy Manager - Middle Office AMC Job No.: 498858Employment Type: Full timeDepartments: BOCHK Asset Management LtdJob Functions: Asset Management Responsibilities: Assisting the team to prepare/review on regular investment reports, including investment transaction record, bond risk rating, asset price variation, security suspension, etc....


  • Hong Kong, Hong Kong SAR China Avenir Investment Management Limited Full time

    Job Title: Middle Office Sales Manager Location: Central - Hong Kong Based Terms: Full-time   About Avenir Investment Management Limited: Avenir Investment Management Limited is a dynamic company committed to excellence in the Financial Industry. We prioritize a culture of continuous learning and development, fostering the professional growth of our...


  • hong kong, Hong Kong SAR China Projob21.com Ltd. Full time

    Finance & Operations Associate Manager, Global Family Office/Alternative Investment Global Family Office/Alternative Investment Management Multi-Asset classes of investment & Private Equity Integrated finance, middle office and operation control Our Client Representing the investment arm of a global family office to search for a Finance & Operations...


  • Hong Kong, Central and Western District, Hong Kong SAR China Aptitude Asia Full time

    Aptitude Asia is currently seeking an experienced Advanced Excel and Front Office Developer to join our team.About the RoleWe are looking for a skilled developer to work on building and deploying Excel tools for the equity middle/back office department. The ideal candidate will also be responsible for developing and deploying Front Office applications,...


  • hong kong, Hong Kong SAR China Stephenson Harwood LLP Full time

    Join a firm that's ambitious, growing and delivering on groundbreaking work. Expect a flexible, diverse working environment where your long-term career growth is assured. We build our business by enabling high performance and progression. Whatever your role, we give you the support, management and development you need to achieve your full potential. An...


  • Hong Kong, Hong Kong SAR China Bank Of China (Hong Kong) Limited Full time

    Responsibilities: Assisting the team to prepare/review on regular investment reports, including investment transaction record, bond risk rating, asset price variation, security suspension, etc Assisting the team to maintain the investment trading system and parameter settings Provide support to front office, operation division and sales&marketing division...


  • Hong Kong, Central and Western District, Hong Kong SAR China TaiKang (Hong Kong) Preparatory Office Full time

    Job SummaryWe are seeking a highly experienced and skilled Chief Financial Officer Lead to join our team at TaiKang (Hong Kong) Preparatory Office. The successful candidate will be responsible for overseeing various key financial functions, including accounting, financial planning & analysis, treasury, finance operations, capital and regulatory financial...


  • Hong Kong, Hong Kong SAR China Asian Infrastructure Investment Bank Full time

    Treasury Officer, Portfolio Valuation The Asian Infrastructure Investment Bank (AIIB) is a multilateral development bank whose mission is financing the Infrastructure for Tomorrow-infrastructure with sustainability at its core. We began operations in Beijing in January 2016 and have since grown to 110 approved Members worldwide. We are capitalized at USD100...


  • Hong Kong, Central and Western District, Hong Kong SAR China TaiKang (Hong Kong) Preparatory Office Full time

    Job SummaryWe are seeking a seasoned Financial Director to lead our team at TaiKang (Hong Kong) Preparatory Office. As a key member of our leadership, you will oversee various financial functions and drive strategic growth.


  • hong kong, Hong Kong SAR China United Overseas Bank Ltd. Full time

    Senior Officer, Commercial Banking Location: Hong Kong (City Area), Hong Kong Island, HK Company: UOB Hong Kong About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. Our history spans more than 80 years,...


  • Hong Kong, Hong Kong SAR China Hong Kong Exchanges and Clearing Limited Full time

    Company Introduction: We're home to Asia's most dynamic and vibrant capital markets. Connecting capital, ideas, inspiration and innovation for deeper, more diverse and liquid global capital markets; providing greater choice and opportunity for our customers, each and every day. HKEX is a purpose-driven company. Our commitment to the long-term development...


  • hong kong, Hong Kong SAR China Marex Spectron Full time

    Marex has unique access across markets with significant share globally both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights and...

  • Compliance Officer

    4 months ago


    hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Our client is a renowned financial services group. To cope with continuous growth in the securities and futures division, they are now urgently looking for a Compliance Officer / Senior Officer to join the team in Hong Kong. Job Description Ensure company policies, internal control procedures, and manuals are up-to-date with regulatory requirements and...