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AVP, Specialist, Digital Service Delivery, Consumer Banking

2 months ago

Hong Kong, Hong Kong SAR China DBS Bank (Hong Kong) Limited Full time
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities
  • Assist team head in end to end delivery of new product development, enhancement or system projects so as to achieve Business goal
  • Drive the delivery within an Agile framework, with end to end ownership from defining requirement, collaborating with development team on technical design, and overseeing QA and user acceptance testing, as well as actual launch in production
  • Work collaboratively and build relationships with internal stakeholders to drive the requirements gathering progress to ensure the business objectives and product version is being delivered.
  • Provide solution advisory throughout the whole delivery to make sure the end product align with product team and business' expectation
  • Drive the preparation of requirement and testing documentation including user stories, BDD, test cases per project needs Identify risks and issues, provide recommendation and track through to resolution.
  • Responsible for leading the design of large user stories (EPICS) which are broken down into smaller stories/ product backlog, which is a prioritized features list for the product which is used by Agile Teams to develop technology solutions.
  • Supervise the lead of a testing team or a team of UAT testers to ensure that UAT test plans and test cases are executed within the stipulated UAT schedule and release in the agreed timeline with business.
  • Manage the testing execution quality to make sure the testing objective can be met
  • Support post implementation tasks such as user training, production problem investigation, escalation and resolution
  • Collaborate with tech team to manage the release to ensure successful delivery of the items
  • Ensure project and production issues updates/escalation communication can be reached to management/stakeholders timely
Requirements
  • Minimum 6 years working experience in Consumer Banking products specialized in digital project delivery
  • Good understanding on the system applications and preferably with some technical knowledge
  • Proven track records in managing system enhancement end-to-end and participated in difference milestones within project lifecycle such as business requirements development, test management and execution implementation etc Agile exposure is preferable
  • Self-starter with business acumen, independent and able to rise challenges and meet deadline effectively
  • Good interpersonal and communication skills with a positive working attitude and an avid team player
  • Strong analytical problem solving skills.
Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.