Senior Technical Business Analyst

2 days ago

Hong Kong, Central and Western District, Hong Kong SAR China IGNITE RECRUITMENT HONG KONG LIMITED Full time

Key Roles and Responsibilities 

As a Senior Business Analyst, your typical day might include:

1. Strategic Navigator: Chart the Course of Product Innovation

Pioneer solutions by crafting razor-sharp user stories and requirements that align with our overall product vision, ensuring every feature solves real problems 
Decode stakeholder needs —transform vague requests into crystal-clear requirements using critical thinking, separating "wants" from mission-critical objectives and needs
Shape the future : Partner with Product Managers to evolve the product roadmap, balancing ambition with feasibility while challenging assumptions to future-proof ecosystem


Anticipate storms before they hit : Proactively identify risks, gaps, and opportunities to steer projects clear of icebergs and toward seamless execution

2. Collaborative Architect: Build Bridges Between Vision and Reality

Orchestrate cross-functional crews : Lead dynamic partnerships with tech, operations, and external stakeholders to map needs, negotiate priorities, and align solutions

Champion change : Design and steer rollout strategies for new products, ensuring smooth adoption through training, communication, and stakeholder engagement—because innovation only matters if it's embraced
Engineer efficiency : Spot bottlenecks in workflows and processes, then implement upgrades that keep our product development engine running like a well-oiled ship's engine room

3. Agile Problem-Solver: Turn Data into Decisive Action

Master the art of triage : Juggle multiple high-stakes projects with finesse, prioritising tasks like a captain navigating through shifting tides—always keeping the end goal in sight
Unlock insights : Dive into user feedback and UX analytics to dissect what's working, what's not, and why , turning raw data into actionable strategies that elevate product performance
Mentor the next wave : Guide other Business Analysts with your expertise, fostering a culture of excellence where clear thinking, rapid iteration, and collaboration are the compass for success

ESSENTIAL

  • 5+ years of experience working in a Business Analysis role in developing repeatable, scalable IT products
  • Effective and confident communication in written and spoken English – getting messages across clearly and concisely
  • Strong mindset on understanding the use of data to help drive prioritisation - demonstrated through the use of either:
  • Advanced Excel skills, or 
  • Use of database skills such as SQL and ElasticSearch or GoogleAnalytics for UX analytics
  • Led change management initiatives across a large department / company to land new capability smoothly and effectively
  • Demonstration of influencing senior stakeholders (Director level including C-Level)
  • Evidence of mentoring other Business Analysts to help them grow and reach their potential
  • Experience of independent working - ability to drive an initiative forward with limited guidance

DESIRABLE

  • Qualification in process mapping (such as Lean, Six Sigma)
  • Maritime / Shipping industry experience would be a huge plus – or similar industries such as Aviation
  • Proficient problem-solving skills including ability to resolve complex problems using data or tools like Google Analytics
  • Delivering high-quality user stories addressing both functional and non-functional needs aligned with the product roadmap to ensure we are building the right solutions
  • Apply critical thinking techniques to distinguish stakeholders' wishes from underlying needs
  • Help inform and shape, in conjunction with the Product Manager, the wider product roadmap and priorities
  • Validating and questioning assumptions for the product to anticipate and proactively address problems

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