Senior Underwriting Manager

3 weeks ago

Hong Kong, Hong Kong SAR China TaiKang (Hong Kong) Preparatory Office Full time

Key Responsibilities:

  • Assist Department Head to supervise and lead the team to achieve the KPIs as well as to drive initiatives to uplift operations efficiency and customer experience
  • Drive initiatives and Company strategic projects in order to meet business requirements, including but not limited to Company Campaigns, Digital Initiatives, Operation Efficiency Projects, Compliance or regulatory requirements
  • Review and analyse new insurance applications for risk exposure and compliance with underwriting guidelines and risk management principles
  • Negotiate with reinsurers for reinsurance related matters
  • Set up SOPs; develop, review and conduct quality control
  • Perform complex cases assessment, review and make approval on cases escalated by subordinates
  • Perform pre-underwriting with HNW customers, handles and responds to enquiries from internal customers
  • Review and streamline internal processes for seamless end-to-end service delivery
  • Prepare regular and adhoc reports and interpret figures to understand any specific issues, monitor and analyze trends
  • Conduct training for internal/external customers on underwriting-related areas and team members on areas within their own expertise
  • Assist in the implementation of new measures to upgrade operational efficiency

Requirements:

  • Degree Holder with professional insurance qualifications such as FLMI, ACS, ALU or equivalent
  • Minimum 8 years solid underwriting experience in life insurance with at least 4 years in a supervisory/managerial role
  • Underwriting medical authority of not less than extra mortality 100%, with high net worth experience preferable
  • Experience in process management and transformation will be an advantage
  • Excellent problem solving skill and logical thinking; ability to identify source of data and analyse data to construct a case with reasonable recommendations and decisions, supported by sound justifications
  • Strong sense of compliance, ethics and integrity; hold self accountable for own decisions and actions
  • Strong interpersonal and communication skills
  • open to new ideas and suggestions; attentive to details and willing to learn
  • Willing and able to work under pressure with positive working attitude
  • Proficient in both spoken and written Chinese, English and Putonghua
  • Familiar in MS Word, Excel, PowerPoint

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