System Support Officer

KEY RESPONSIBILITIES:Provide helpdesk first tier support to clients (in English and Chinese)Monitoring of critical systems and ensuring high availabilityTroubleshooting issuesTesting and quality assuranceREQUIREMENTS:Linux knowledge would be an assetIndependent, proactive, multi-tasking and hard-workingGood people skills, communications and organisational...

Responsibilities: Provide technical support for trading systems, including issue resolution, troubleshooting, and incident management. Collaborate with traders, developers, and other stakeholders to identify and address system-related problems and enhancements. Monitor system performance, identify bottlenecks, and propose solutions to optimize system...

Trading System Support Analyst to provide 1st/2nd level support to all Front Office, real-time trading and market data systems. Responsibilities Provide 1st/2nd line support for all Trading Platforms offered to both internal and external client base Trading front end functionality knowledge Assist in client On-Boarding Exchange reporting & Compliance...

As a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...

Job Responsibilities: Ensure the operation of all cash equity trading systems, including Fidessa, Market Trader, ULBridge, Hong Kong Exchange connectivity, algorithmic and FIX connectivity. Maintain high availability and business continuity for the firm's trading systems, including performing system health checks, monitoring, and testing. Analyze,...

Role Overview The role is responsible for the desktop and telephony support of all brokers and support staff. First and second level support is required for applications including MS Office, Refinitiv and Bloomberg as well as in-house applications. Some staggered shift, weekend and public holiday work will be required. Role Responsibilities Daily...

Responsibilities : Provide first tier user support and troubleshooting  Provide day-to-day PC administration and desktop services Perform regular system checking and operations Perform administrative work, including hardware inventory, report and system document preparation  Liaise and coordinate with vendors for maintenance and services ...

Responsibilities  Provide operation and maintenance support on various financial systems (stock / trading system, and back office system etc)  Provide application support to business departments to ensure normal operation for the business  Liaise with application vendors / HKEX on any production issue, work with them on solutions proposals and issue...

- Good understanding of Cloud Stack and Architecture.- Managing database and related products in the Cloud.- Assisting customers in their Journey to Cloud – transition from On-Premises Database environments.- Supporting customer Databases and related products in Public, Private and Hybrid Cloud.- Proactively working with ACS customers to ensure their...

Hi fast learners and professionals, Greeting We have a "Front Office Support" job openingPlease send the following job description and resume of interest to WhatsApp: +852 [在 HKSlash 上申請] to apply.Role: Front Office SupportLocation: Hong Kong(roles and responsibilities):• 0+ years of experience required• Seeking candidates for front office...

Hi fast learners and professionals, Greeting We have a "Front Office Support" job openingPlease send the following job description and resume of interest to WhatsApp: +852 [在 HKSlash 上申請] to apply.Role: Front Office SupportLocation: Hong Kong(roles and responsibilities):• 0+ years of experience required• Seeking candidates for front office...

Job DescriptionRole ProfileThe Tax & Financial Accounting team is a global team responsible for the preparation and filing of indirect and direct tax filings, and statutory account filings functions.  The Senior Tax Specialist role will be responsible for ensuring a high standard of service delivery in line with agreed timelines and report to the Asia Tax...

Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 1 - 5% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology....

Key ResponsibilitiesCarry out technical support on design review, installation, upgrading, testing, commissioning and integration of all ANS Equipment in 3RS systems;Carry out trials, drills, parallel-run and shadowing for the 3RS systems Implementation;Carry out transition, cutover, and maintenance of the 3RS systems as well as uninstallation and...

about the company.our client is a leading Securities looking to expanding their Back Office IT Teamabout the team.The team directly facing the Front Office, Operations, Finance and Risk departments.about the job.you will be responsible for supporting the Back Office team on application development and enhancementsupporting on change request of the Back...

Job Responsibilities: Provide technical support on hardware and software Troubleshoot servers, network, and end-user PC technical issues Install and maintain LAN & WAN networks, hardware and software Provide help desk services to users and handle user's enquiry Job Requirements: Diploma or above in Information Technology or equivalent Minimum 1 year IT...

Responsibilities Organize new staff onboarding and offboarding in collaboration with HR Configure, deploy and support IT hardware, including desktops, laptops, mobile devices, IT/AV peripherals, and network equipment (IP Phones, etc.) in a LAN environments Conduct system health checks, generate health check reports, analyze system performance and make...

Deskside Support EngineerAtos Information Technology HK Limited Job DescriptionPRINCIPAL DUTIES AND RESPONSIBILITESProvide on-site technical support for PCs (software and hardware), voice equipment & mobile device (Smartphone and Tablet) Physically set up computers and software system installation Perform basic hardware moves and changes Record and manage...

Our client is a large Investment Bank is looking to hire  IT Helpdesk.Responsibilities  Work in Large scale environment with 5 days’ work. Provide day to day monitoring, support, and administration to in-house users. Provide technical support service to all departments. Assist users for software or hardware troubleshooting and problems solving. Incident...