Officer / Senior Officer, Customer Services (General Insurance)

Main Responsibilities: Provide quality pre-sale and post-sale services to customers Develop the sales of general insurance businesses for the direct channel via inbound and outbound calls Ensure the best practice of customer services and maintain excellent services level Support bank and alternative channels by providing assistance and operation...

Job Summary To enhance the conversion ratio by performing business activities such as follow up and market facing duties and to maintain good & connected relationship with all business Intermediaries together To support Managers in developing the accounts through new business and retention of existing business for both onshore and offshore risks ...

Job Accountabilities Provide professional customer services to enquiries on products / policies / claims of General Insurance by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job Qualifications Minimum 2 years of customer service...

Main Content Senior Services Officer / Services Officer, Channel & Wealth Management Senior Services Officer / Services Officer, Channel & Wealth Management Responsibilities: Handle daily financial transactions and ensure the correctness and accuracy of all transactions Provide accurate information to potential and existing customers Process...

Job Summary As a key member of Zurich’s Partnership team to assist Business Development Manager in developing win-win solutions and relationship for Zurich’s partners and promoting business growth in Zurich’s partnership channel The role needs to be passionate about delivering the compelling marketing initiatives and to be sales-driven and...

about the job Handle inbound / outbound customer's enquiries in a professional and timely mannerMaintain good relationship with clients and assist in sales deal processing and follow-upAddress customer concerns and resolve issues promptly, escalating complex matters to appropriate departmentsCollaborate with internal teams to resolve customer inquiries and...

What's the role? We’re looking for customer-focused Customer Service Officer in Town to kick start their careers in a rewarding, high-performing, international company. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

What's the role? We are looking for a proactive customer service officer to join our dynamic team. The position would be mainly handling inbound call regarding the ordering process. Who is Hilti? Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer...

General Banking Officer Responsibilities Deliver quality customer service in response to customer enquiries and needs to build and maintain good relationships Proactively identify the needs of potential customers and offer appropriate financial services and products, such as bank account opening, mortgage loan and personal loan, as well as...

Job Summary This role is required to provide dedicated after-sales services to existing bancassurance customers. He/she is also expected to generate appointment with customers via outbound servicing call for sales team to follow up. Job responsibilities Provide effective outbound call services to customers for problem payment, policy administration...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Job Description SummaryDelivers professional activities in the Customer Service job family. Applies standard techniques and procedures to routine instructions that require professional knowledge in specialist areas. May serve as primary contact and liaison between one or more major customers, Health Plans, Service Centers, and/or functional areas. Determines...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

Job Summary To handle personal line claims focusing on Travel With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job Accountabilities Responsible for personal line...

Front Desk Customer Services Officer / Centre Administrator/Administrative AssistantJob Description:​5 Day work week.Day off will be on Sunday plus one other day in the weekday.12 Days annual leave.Working time: 09:30 - 18:30.Operate the business with the Centre Manager.Help us be the BEST English learning centre in Hong Kong.Issue invoices/receipts and...

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support...

About Dah Sing Group The Dah Sing Group is a leading financial services group in Hong Kong offering banking, insurance, financial and other related services through its growing network of over 70 branches in Hong Kong, Macau and Mainland China. Our currency is caring, teamwork and progressiveness. We accept that everyone is unique and different in talent,...

Position Summary To support Customer Services Manager to manage staff, handle daily operation and assist the Customer Services Representatives in handling customer enquiries and complaints. Responsibilities Handle customers’ relevant banking enquiries and complaints Provide first-class customer service which meet the standards / requirements /...

General Ledger & Payment, Senior Officer Responsibilities: Design and perform daily nostro and suspense accounts reconciliation process Identify and monitor exceptions in the accounting operations workflow Input accounting voucher to NAS and perform day-end general ledger closing Effect payment, liaise with vendors and...

Follow-up with existing customers on loan repayment, redemption and their enquiries in a professional and integrity way Promote loan refinance service to existing customers Explore business opportunities with existing clients proactively Devote accountability and contribute capabilities in ad hoc projects to achieve Company strategic plan Requirements...