Part Time Educator

2 weeks ago

Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time
Part Time Educator (Sales) | HK International Airport

Who We Are

lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. We create transformational products and experiences that support people in moving, growing, connecting, and being well. Our success is due to our innovative product, emphasis on stores, commitment to our people, and the incredible connections we make in every community. We focus on creating positive change to build a healthier, thriving future, including an equitable, inclusive and growth-focused environment for our people.

Job Summary

The Educator role is the foundation of our success as an organization. Educators are experts in creating world-class customer service in our retail stores. They are responsible for engaging and connecting with our guests, sharing product education, and speaking authentically about our community and culture.

Core Responsibilities of the Job

Guest Experience

  • Interact with guests to ensure a great experience.
  • Assess guests' needs to provide customized purchase and return solutions.
  • Provide technical product education by articulating the value and benefit of the product.
  • Facilitate a seamless end-to-end guest experience by conducting accurate and timely transactions.
  • Dynamically provide coverage on the floor to engage with guests.
  • Receive guest feedback and partner with store leadership to take appropriate action.
  • Inform guests of local community programs and execute local initiatives.

Working with Others

  • Contribute to a respectful and inclusive team environment.
  • Establish supportive relationships with all team members.
  • Collaborate with team members to ensure optimal guest experience.

Operations

  • Perform product presentation tasks according to company standards.
  • Use in-store technology to support operations and provide positive experiences.
  • Perform cleaning tasks as needed throughout the shift.
  • Understand and adhere to safety policies and procedures.
  • Perform work in accordance with applicable policies and regulations.

What We Look For

  • Inclusion & Diversity: Creates/supports an inclusive environment.
  • Integrity/Honesty: Behaves in an honest and ethical manner.
  • Guest Experience: Enjoys connecting with and helping guests.
  • Personal Responsibility: Accepts accountability for actions.
  • Self-Awareness: Understands how actions affect others.
  • Collaboration and Teamwork: Works productively with others.
  • Enthusiasm: Is enthusiastic about work and engages others.

Job Requirements

  • Legally eligible to work in the jurisdiction of the assigned store.

Availability

  • Willing to work a flexible schedule.

Other Willingness Requirements

  • Willing to move through a store for most of a shift.
  • Willing to work as part of a team and independently.

Job Assets

  • Education: High School or equivalent diploma.

Applicants successful in progressing to interview will be contacted by a Manager or a member of the People & Culture team. Note: applicants or employees who believe they need a reasonable accommodation to perform essential duties are welcome to discuss this with the Manager or People & Culture team member.

Beyond the Paycheck (Benefits & Perks)

At lululemon, we invest in the whole person – body, mind, spirit. Our total rewards program supports you in achieving your goals. In addition to competitive pay and a team-based bonus, we offer paid time off, generous employee discounts, fitness classes, and personal development programs.

Note: availability of benefits may be subject to your location and employment type. The Company reserves the right to alter benefits at any time without notice.

Only those applicants under consideration will be contacted. We appreciate your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on any classification protected by law. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

For individualized support, email us at accommodations@lululemon.com, including the position title, location, and nature of your request.

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