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Part Time Educator Specialist

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Hong Kong, Central and Western District, Hong Kong SAR China Lululemon Athletica Part time

Lululemon Athletica is an innovative performance apparel company that focuses on creating transformational products and experiences for yoga, running, training, and other athletic pursuits. We value our stores as a key part of our business strategy and invest in our employees to ensure they have the skills and knowledge needed to deliver exceptional customer service.

Job Summary

The Educator role is a vital part of our success, serving as the foundation of our customer service experience. As an Educator, you will be responsible for engaging with guests, sharing product education, and speaking authentically about our community and culture. Your expertise in creating world-class customer service will enable you to build strong relationships with our guests and drive sales growth.

Key Responsibilities

Guest Experience: You will interact with guests to provide a personalized shopping experience, assess their needs, and offer customized purchase and return solutions. Additionally, you will provide technical product education by highlighting the benefits and value of our products.

Working with Others: You will contribute to a respectful and inclusive team environment, establish supportive relationships with your colleagues, and collaborate to ensure optimal guest experiences.

Operations: You will perform product presentation tasks according to company standards, use in-store technology to support operations, and maintain a clean and safe store environment.

Requirements

To succeed in this role, you will need to possess excellent communication and interpersonal skills, be flexible and adaptable, and have a passion for delivering exceptional customer service. You must also be willing to work a flexible schedule and be available to move around the store throughout your shift.

In addition to a competitive pay and bonus structure, we offer a range of benefits including paid time off, employee discounts, fitness classes, and personal development programs.