Account Executive

2 weeks ago

Hong Kong Island, Hong Kong SAR China LexisNexis Risk Solutions Full time

3 weeks ago Be among the first 25 applicants

LexisNexis Risk Solutions is the essential partner in the assessment of risk. Within our Business Services vertical, we offer a multitude of solutions focused on helping businesses of all sizes drive higher revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions help our customers solve difficult problems in the areas of Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation and Customer Data Management. You can learn more about LexisNexis Risk at the link below, risk.lexisnexis.com

About our Team

Are you looking to join an industry-leading sales organization? Our sales team is dedicated to partnering with organizations to address and solve complex risk problems. At LexisNexis Risk Solutions, we pride ourselves in providing solutions that directly impact our customers' ability to mitigate and manage risk.

About the Role

The Account Executive role plays a key part in LexisNexis Risk Solutions' client retention strategy by interfacing regularly with clients at all levels of seniority across multiple locations within assigned regions. The Account Executive is a trusted member of the team and expected to make independent decisions, exercise sound judgement and discretion with respect to their allocated Book of Business. The Account Executive is responsible for all aspects of sales renewals. The AE is knowledgeable of customer contracts, commitments and product usage, as well as possessing the ability to impact our business by retaining and where possible, expanding relationships within assigned accounts. Attention to detail, a can-do attitude, ownership of the entire renewal process, coordination with geographically dispersed internal and external stakeholders as well as a confident telephone manner are crucial elements for success in this role.

Responsibilities

  • Partner with internal parties to provide support on integrated solutions
  • Provide necessary inputs to the sales forecasts and sales pipeline by accurately qualifying and recording upsell opportunities.
  • Identify, progress and close upsell/cross-sell opportunities within assigned accounts
  • Create and maintain pipeline of integrated solutions with assigned accounts
  • Ensure that end users are effectively on boarded
  • Liaise with clients to promote usage of subscriptions
  • Liaise with clients to provide end to end post-sales support
  • Proactively assess, clarify, and validate customer needs on an ongoing basis
  • Meet assigned targets for sales renewals
  • Provide client training and coordinate support responses to client queries

Requirements

  • Detail oriented
  • Confident Telephone Manner
  • Understanding of sales and relationship management processes
  • Demonstrable ability to meet targets
  • Excellent Organisational skills, management of workload and the ability to effectively multi-task
  • Excellent problem-solving skills
  • Flexible and adaptable to ensure achievement of objectives within changing environment

Learn more about the LexisNexis Risk team and how we work here

We are looking to fill this role as soon as possible – apply now to be considered.

Thank you for your interest.

Seniority level
  • Associate
Employment type
  • Full-time
Job function
  • Industries: IT Services and IT Consulting and Financial Services
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