Head of Retail

1 month ago


Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

about the company.
Our client is a reputable food label with decades of history globally. They currently have restaurants and shops worldwide and what makes them extraordinary is the unique selection of flavors and seasonal specials. In order to cope with the business expansions and brand credibility, they are currently looking for a Head of Retail to manage its Hong Kong and Taiwan the team.Reporting to the General Manager, you will be supported by a sizable team including Retail Managers, Area Managers and Shop Managers. You will also work cross-functionally and cross-regionally with supply chain, marketing, sales and other relevant teams to ensure your strategic initiatives can be executed smoothly. Travel is required due to business needs.

about the job.

Responsible for the growth of business via driving retail sales, e-platform and operational excellenceLead and provide expertise in the areas of operations, training, talent development, business development, supply chain & logistics, health & safety, marketing and etcEstablish best SOPs for all stores to follow and ensure positive and consistent customer experienceCreate a sales-centric culture which focus on achieving financial goals but not compromising customer service levelEngage in regional meetings across Asia to ensure consistency in operational flowConsistently encourage innovation and cost effectiveness in the assigned regionsDirect P&L responsibilityDemonstrate ability to develop strategies and the delivery of outstanding business results skills & experiences required. Bachelor Degree in Business Administration or relevant disciplines12+ years of experience in sales and operations within the international restaurant and/or any retail sectorFluency in Cantonese, Mandarin and English is requiredRegional exposure will have advantage but not a mustGreat interpersonal, communications and sales management skillsAbility to work under pressure and multi taskOccasional travel Interested parties, please apply directly with your most updated CV, current and expected salary package. Feel free to reach out to if you have any questions.
experience 12 years
skills no additional skills required
qualifications no additional qualifications required
education Bachelor Degree
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