Intern - Customer Services (Parts & Market Management)
2 months ago
Mercedes-Benz Hong Kong Limited (“MBHK”) is responsible for the wholesale business for all imported passenger vehicles and commercial vehicles under the brand name of Mercedes-Benz in Hong Kong and Macau. A chance to unleash your potential by participating our Internship Program for both local and overseas student. Successful candidates will be employed by MBHK in Customer Services Department (Parts & Market Management). With this opportunity, you are capable to prove your skills and knowledge, gain new experience and attain industry-specific knowledge.
Internship Period: 2 December 4 – 1 June 5 (6 Months, 5-day Full-time work week)
Working Hours: Monday – Friday; 9 am – 6pm
OPPORTUNITIES / RESPONSIBILITIES:
Claims Management
Support all claims activities including customer claims request and claim submission to Headquarters Parts return arrangement Maintain claim logbook record Parts scrapping and witness activities in central warehouseCustomer Enquiries
Support to answer customer inquiries including stock availability check and order status update Daily email reports to our dealer Provide pre-alert and packing list information to our dealerOrdering Support
Support goods receiptsOthers
Support ad-hoc project (event support, collection & accessories project, communication write up etc.) Support daily system update Administration support QualifikationenREQUIREMENTS:
Undergraduate student in any disciplines Passionate in automotive industry Independent, high motivated and good team player Strong sense of accountability with good analytical skills Good command of written and spoken English Proficient in MS Words, Excel & PowerPointPotential candidates who meet our requirements, kindly apply with full resume & application letter indicating your preference in department and your available internship period via “Apply Now”.
We are an equal opportunity employer. The information provided will be treated in strict confidence and only be used for recruitment related purposes. The Company may refer suitable applicants to other vacancies within the Group. All personal data of unsuccessful applicants will be destroyed within months on completion of the recruitment exercise.
BenefitsMitarbeiter EventsFlexible Arbeitszeit möglichHybrides Arbeiten möglichGesundheitsmaßnahmenKantine, CaféBarrierefreiheitGute Anbindung
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