Executive E-Commerce
6 months ago
E-Commerce Management :
- CRM knowledge and experience to assist on build up the PUMA HK CRM program.
- Manage and optimize product listings on various online marketplaces, support standard operating procedures review, and on-going operation working processes initiation/optimization, including assist to manage and optimize product listings on various online marketplaces.
- Monitor and analyze marketplace metrics to identify trends and sales opportunities.
- Ensure marketplace operations work smoothly at all steps, i.e. IT, Marketing, Logistics, warehouse, customer services, etc. inclusive internal communication across departments and external communication with operational vendors
Business Development:
- Work with head of retail to develop short-term & long-term E-commerce business development strategy and plan.
- Ensure the sustainable growth of the current businesses following business development strategy by collaborating with internal and external counterparts, especially to ensure perfect execution of each sales promotion or marketing campaigns.
- Identify new marketplace opportunities and platforms for expansion, especially within the eCommerce sector.
Planning & Financial Modeling:
- Work together with management to prepare marketplace P&L budgeting, P&L projection based on different contract terms. Support internal team on contract term negotiation with existing/new vendors & liaise with stakeholders (merchant, finance, logistics etc.);
- Manage monthly rolling forecast vs. actual and evaluate campaigns impact from various promotions on marketplace and make sure monthly sale target is achieved.
Reporting :
- Compile the weekly/monthly E-commerce performance report supported by other internal function teams with insights and future action plan;
- Other financial reports required
- Bachelor’s degree in business/Computer Science or E-commerce related discipline
- Proficiency in English and Chinese
- Experienced Excel User, highly analytical and competent to handle sophisticated spreadsheet
- Working Knowledge of MS office programs (Word, PowerPoint)
- Strong interpersonal/influencing skills
- Experience managing vendor relationships
- Organized, detail-oriented and focused on quality control and execution efficiency
- Able to work under high pressure independently and be flexible in working extended hours
- A good team player
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