Telemarketer Representative
3 months ago
You Lead the Way. Weve Got Your Back.
With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, youll learn and grow as we help you create a career journey thats unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.
At American Express, youll be recognized for your contributions, leadership, and impactevery colleague has the opportunity to share in the companys success. Together, well win as a team, striving to uphold our and powerful backing promise to provide the worlds best customer experience every day. And well do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.
Join Team Amex and let's lead the way together.
Job Responsibilities:
Proactively reach out to potential customers through outbound calls to promote insurance products and card services. Consistently meet and exceed individual and team sales targets and performance metrics. Deliver exceptional customer service by addressing inquiries, resolving issues, and providing detailed product information. Develop and maintain strong, long-term relationships with customers to encourage repeat business and referrals. Adhere to all relevant laws, regulations, and company policies during telemarketing activities to ensure ethical and compliant interactions.Qualifications:
IIQE Paper 1,2,3 are required. Previous experience in telemarketing, sales, or customer service is preferred. Experience in the insurance industry is an advantage. Strong verbal and written communication skills to effectively convey information and build rapport with customers. Ability to handle rejection and continue to pursue sales opportunities. Willingness to learn and adapt to new products, policies, and procedures. We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
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