Professional Services Consultant

3 months ago

Hong Kong, Hong Kong SAR China Thales Full time
Location: Hong Kong, Hong KongThales is a leading multi-domestic electronics and systems group, addressing Defence and Security, Aerospace and Ground Transport markets worldwide. State-of-the-art technologies combined to the expertise of 64,000 employees in 56 countries make Thales a key player in assuring security of people, assets, infrastructures, cities and nations.

Responsibilities:

- Assisting engagement specialist to scope complex Thales products’ deployment. 
- Set up conference calls with customers to review deployment plans, pre-requisites and best practices
- Provide onsite or remote consulting services and support to Thales customer with a focus on high quality, accuracy and customer satisfaction
- Record project activities in the department project management application 
- Develop and deliver technical hands-on product deep knowledge transfer to customers
- Track and ensure successful completion of high impact projects by creating project scoping plans, design guides and relevant documentation
- Function as technical point of contact for customer deployments and as a mentor for other team members
- Delivery of customer engagement in the area of HSM, CipherTrust, SafeNet Trusted Access, and/or PKI
o Design – Role, Policies and Procedures
o Documentation and hands on deployment including hardware security modules
- Provide training and knowledge transfer
- Provide strong product and professional services solution presentation to difference audiences, internal and external. 

Requirements:

- B.A./B.S. degree required (preferably Computer Science, Information Services or a related field). 
- 5+ years of experience in software security consulting, customer facing as a consultant, trainer or sales engineer. 
- 2+ years of experience in Enterprise PKI Engineering
- 2+ years of encryption, key management and hardware security modules (HSM) experience
- Experience in onsite and remote projects delivery model.
- Knowledge of Authentication and Identity management solutions
o Experience Two Factor Authentication Using one time passcode
o Experience Understanding of RADIUS authentication
o Experience of SAML Authentication- Identity Provider – Service Provider
o Experience of traditional user directories, AD, Sun Directory, etc.
o Experience of LDAP Configuration, deployment and consumption of services
o Strong experience of ADFS
- Knowledge & background in Cryptography and Security, including PKI, digital signature, encryption, certificates, HSM and cryptographic APIs (PKCS#11, OpenSSL,…)
- Experience in Key Management Interoperability Protocol (KMIP)
- Experience in networking principles and protocols
- Experience in database administration (mainly Oracle, MySQL, MS SQL, DB2, and/or Informix)
- Experience with Linux/Unix system administration. 
o Comfortable with shell scripting, Linux file systems. 
o Experience with SE Linux a plus.
- Experience with Windows server administration. 
o Comfortable with Active Directory, power shell, NTFS administration and group policy administration.
- Experience with virtualization – VMWare, Xen, KVM and/or Docker a key skill
- Experienced with cloud environments (AWS, Azure, VMWare)
- Experience with firewalls and routing tables. Cisco experience a plus.
- Understanding of the principles of both cloud technologies and on-prem application security, including public key infrastructures.
- High energy, flexible, pro-active and excellent resistance to stress
- Verbal and no verbal communication, listening: 
o Ability to present solutions, rather than problems
o Ability to express complex ideas in a manner befitting the audience.
- Team-working
- Negotiation: A strong “can do” attitude. Willing to accommodate and innovate to ensure customer satisfaction. 
- Problem solving

#LI

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now

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