Manager, Insurance Academy and Development

3 weeks ago


Hong Kong, Hong Kong SAR China HSBC Full time

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Insurance

Hang Seng Bank was one of Hong Kong's bancassurance pioneers with insurance business footprint started since 1965. Over the years, Hang Seng Bank has been committed to serve its customers by providing full spectrum of insurance products including Life Insurance manufacturing, distribution of General Insurance and Medical products, and MPF business.

Insurance is a fast-growing business and is one of the key drivers of Hang Seng Bank. As a well-established insurance entity, we take care of every need of our customers with an optimized service excellence through the Bank’s retail and commercial network, with a dedicated team of professionals in place.

We are currently seeking a high caliber professional to join our department as  Manager, Insurance Academy and Development .

Principal responsibilities

Manage all aspects of designing and organizing the insurance training curriculum for the Insurance Department Deploy a wide variety of training methods, organize and deliver training sessions, launch events, product positioning seminars, and other up-skilling initiatives Draw an overall or individualized training and development plan that address needs and expectations Coordinate training logistics across all channels recruited and authorized to distribute products and services of Hang Seng Insurance Work with Training Department to review the life insurance training agenda and delivery of agreed life insurance learning content to all internal and external frontline sales channels Provide advice on the content of customer or internal stakeholder learning and development events Requirements University degree holder in related discipline or other relevant qualifications Minimum of 3 years’ relevant experience in insurance field Passed all relevant papers I,II,III of Insurance Intermediaries Qualifying Examination Strong writing and record keeping ability for reports and training manuals, good computer and database skills Ability to plan, multi-task and manage time effectively Good communication, interpersonal and analytical skills Strong self-motivation and drive to succeed, with ability to work under pressure Proficiency in written and spoken English and Chinese Great sense of ownership and servicing mind-set to ensure efficient a nd effective customer service delivery

Visit and sign up with our to receive the latest information about our career opportunities in Hang Seng Hong Kong.



  • Hong Kong, Hong Kong SAR China Point72 Full time

    A CAREER WITH POINT72’S INVESTMENT PROFESSIONAL DEVELOPMENT TEAM Our Investment Professional Development (IPD) team is dedicated to the growth and development of our investment analysts. The team focuses on developing the investment professional skills with the goal of driving superior alpha generation and enhancing team investment processes by...


  • Hong Kong, Hong Kong SAR China Foreign, Commonwealth & Development Office Full time

    The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual...


  • Hong Kong, Hong Kong SAR China FWD Life Insurance Corporation Full time

    About FWD Group FWD Group is a pan-Asian life insurance business with more than 13 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to...

  • Programme Executive

    3 weeks ago


    Hong Kong, Hong Kong SAR China Hong Kong Cyberport Management Full time

    Key Responsibilities: Support development of Cyberport Academy – Entrepreneurship Team initiatives and strategiesCollaborate with various internal functions and departments or external business partners or agencies to drive new training development, implementation and business result delivery of training portal, online training and in-person training...

  • Programme Executive

    3 weeks ago


    Hong Kong, Hong Kong SAR China Hong Kong Cyberport Management Full time

    Key Responsibilities: Support development of Cyberport Academy – Entrepreneurship Team initiatives and strategiesCollaborate with various internal functions and departments or external business partners or agencies to drive new training development, implementation and business result delivery of training portal, online training and in-person training...

  • Senior Learning

    3 weeks ago


    Hong Kong, Hong Kong SAR China Richemont Full time

    ROLE Richemont Retail Academy in Hong Kong is an internal learning institution with the vision to formulate and orchestrate the best-in-class Learning & Development (L&D) interventions to build our organizational capabilities and fuel the retail ambition of our prestigious Maisons. Reporting to the Director of Richemont Retail Academy, you will play an...


  • Hong Kong, Hong Kong SAR China Dah Sing Bank Full time

    Main Responsibilities: Work with bank relationship managers (RMs) to explore new business opportunities from Corporate Banking and Private Banking Division customers on life insurance Manage and maintain good business relationship with Bank Divisions and the partnering insurers Joint call with RMs to offer presentation to clients Provide proposals to...

  • Senior Learning

    4 weeks ago


    Hong Kong, Hong Kong SAR China Richemont Full time

    ROLE Richemont Retail Academy in Hong Kong is an internal learning institution with the vision to formulate and orchestrate the best-in-class Learning & Development (L&D) interventions to build our organizational capabilities and fuel the retail ambition of our prestigious Maisons.  Reporting to the Director of Richemont Retail Academy, you will play an...

  • Business Hub Officer

    4 weeks ago


    Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary To enhance the conversion ratio by performing business activities such as follow up and market facing duties and to maintain good & connected relationship with all business Intermediaries together To support Managers in developing the accounts through new business and retention of existing business for both onshore and offshore risks ...

  • Assistant Manager

    4 weeks ago


    Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary As a key member of Zurich’s Partnership team to assist Business Development Manager in developing win-win solutions and relationship for Zurich’s partners and promoting business growth in Zurich’s partnership channel The role needs to be passionate about delivering the compelling marketing initiatives and to be sales-driven and...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    The Programme This Insurance Talent Programme aims to provide talented and highly motivated undergraduates an opportunity to develop into Insurance professionals and potential future leaders within our Zurich organization. Students can choose one stream to focus on during their 6 months full-time internship period. The Internship will start in Jan/July...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    The Programme This Insurance Talent Programme (Graduate Trainee) aims to provide talented and highly motivated graduates an opportunity to develop into Insurance professionals and potential future leaders within our Zurich organization. Graduates can choose one stream to focus on during their 12-month programme. We welcome applications throughout the...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Accountabilities Provide professional customer services to enquiries on products / policies / claims of General Insurance by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned Job Qualifications Minimum 2 years of customer service...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary Responsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the HK BU focusing on Mid-Market domestic business Underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting (TZW) framework and within delegated authority levels Develop and maintain relationships...


  • Hong Kong, Hong Kong SAR China Amazon Web Services Hong Kong Limited - D87 Full time

    Amazon Web Services (AWS), an Amazon.com Company, has been the world’s leading cloud provider for more than 15 years with the most mature, comprehensive, and broadly adopted cloud platform. AWS has over 200 fully featured cloud services, managed from 81 availability zones within 25 geographic regions across the globe. Millions of customers in over 190...


  • Hong Kong, Hong Kong SAR China CHUBB Full time

    Prospect company bank partner’s clients and explore their commercial insurance needs to develop effective solutions and achieve business targets Build relationship with and provide coaching to company bank partner’s relationship managers to solicit general insurance business Work closely with underwriters to provide professional commercial insurance...


  • Hong Kong, Hong Kong SAR China HSBC Full time

    Job Advert Details Principal Responsibilities: Develop and execute business development to drive revenue growth and market expansion in Macau Identify and pursue new business opportunities, partnerships and channels to increase HSBC Life’s presence and market share Establish and maintain effective working relationships with internal and external...


  • Hong Kong, Hong Kong SAR China Foreign, Commonwealth & Development Office Full time

    The British Government is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender identity, religion, sexual...


  • Hong Kong, Central and Western District, Hong Kong SAR China Zurich Insurance Company Ltd. Full time

    Job SummaryResponsible for multi-lines business but mainly to focus on Property & Casualty portfolios KPIs performance of the HK BU focusing on Mid-Market domestic business Underwrite and analyze new and renewal business utilizing The Zurich Way of Underwriting (TZW) framework and within delegated authority levels Develop and maintain relationships with...


  • Hong Kong, Hong Kong SAR China Zurich Insurance Company Full time

    Job Summary To handle personal lines claims with main focus on Travel claims With moderate supervision to manage medium standard (moderate severity/complexity) claims of travel and property claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics Job Accountabilities ...