Guest Experience Expert

Job Summary . To assist managing the operations of Guest Relations and hotel recognition programmes by ensuring service quality standards (e.g. 1865 and VIPs) are met and that personalized service is provided to all guests as brand icon in style. Greet VIP, limousine arrival guests, 1865 members and repeat guests with special recognition and...

POSITION SUMMARY Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station. Process guest requests for wake-up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Advise guest of any messages received. Monitor busy or...

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Provides guest services and administrative...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

Job Summary . Responsible for the booking and provision of transportation; and ensure the limousine is maintained in top condition to achieve high satisfaction; Maintain close communication with the airport representatives and the on-the-road drivers; Supervise baggage storage whenever necessary and that correct records are kept, and all...

Water World Guest Services - Guest Services (HK$6000 New Joiner Incentive) Department Water World Guest Services Job Type Full-time / Long-term Responsibilities Water World is currently looking for talents to fill the following vacancies in our Guest Services team: 水上樂園現誠聘下列人材加入遊客服務團隊的大家庭：...

POSITION SUMMARY Our jobs aren’t just about serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique. Our Guest Event Experts are skilled in a wide range of event functions with responsibility for making sure the event is well-executed from start to finish. Whether setting up or breaking down the...

POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to...

POSITION SUMMARY Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are empowered to...

Job Summary . Check in / out guest in an efficient and friendly manner Ascertain guest satisfaction, issue keys, post charges and settle bill accurately Handle all guest interactions with the highest level of hospitality and professionalism Utilize a variety of computer systems to run daily reports Requirement . Minimum 1 years...

POSITION SUMMARY Our jobs aren’t just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests enjoy their...

The CEM Expert plays a key role in driving client culture in boutique & managing the boutique client strategy, acting as the bridge between marketing and boutique. The CEM Expert (client engagement management expert) is based in the boutique to drive boutique client engagement strategy and oversee the client action plan at Boutique level. Working closely...

about the company.my client is a top tier insurer in Hong Kong about the team.you will be reporting to the team lead about the job.conduct market reserahch such as setting up studies, questionaires on operational experinece, setup strategies to improve the customer experiencecollect raw data from different department, analyse data using excel and create...

POSITION SUMMARY – F&B and Event Service Expert Our jobs aren’t just about putting food on the table or serving guests during a banquet or event. Instead, we want to build an experience that is memorable and unique – with food and drinks on the side. Our F&B Service Experts is skilled in a wide range of event functions and able to take the initiative...

Job Mission: The High-end segment, encompassing High Jewelry and Haute Horlogerie, is a key category that CHANEL has high ambitions to develop in the mid-term. In this context, the Salon Haute Joaillerie aims at providing a unique and distinctive experience to clients that they can find only at CHANEL in this special place. The Salon Haute Joaillerie...

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0% Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

Job Description Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our...

Some careers grow faster than others. If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

A Career with Hang Seng Bank Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career...

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