Guest Services Officer

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Supervise Front Office team to perform and maintain good service to guests Job Requirement Diploma holder in Hospitality Management or related disciplines Minimum 4 years' relevant experience in Hotel Front Office operation Knowledge of Opera system is...

Job Description Responsible for daily operations in Front Office Handle guests' enquiries or complaints Job Requirements HKCEE / HKDSE or above Good command of English, Cantonese and Mandarin Fresh graduates are welcome Immediately available is preferred Please send your resume with current and expected salary to the Human Resources Department. All...

Job Summary . To assist managing the operations of Guest Relations and hotel recognition programmes by ensuring service quality standards (e.g. 1865 and VIPs) are met and that personalized service is provided to all guests as brand icon in style. Greet VIP, limousine arrival guests, 1865 members and repeat guests with special recognition and...

Water World Guest Services - Guest Services (HK$6000 New Joiner Incentive) Department Water World Guest Services Job Type Full-time / Long-term Responsibilities Water World is currently looking for talents to fill the following vacancies in our Guest Services team: 水上樂園現誠聘下列人材加入遊客服務團隊的大家庭：...

We are looking for someone who has: Minimum of 1 year experience at the Front Office/ Guest Relations in an international class hotel Excellent command of spoken English, Cantonese and Putonghua Able to work independently and under pressure

Job Summary . Responsible for the booking and provision of transportation; and ensure the limousine is maintained in top condition to achieve high satisfaction; Maintain close communication with the airport representatives and the on-the-road drivers; Supervise baggage storage whenever necessary and that correct records are kept, and all...

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Provides guest services and administrative...

DescriptionA Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and...

A Conrad Service Centre Officer accepts, delivers and responds to Guest and management messages, enquiries and emergencies and uses their knowledge of the hotel facilities, services, and the local vicinity to quickly respond to the customer.What will I be doing?As a Conrad Service Centre Officer, you will accept, deliver and respond to Guest and management...

Job Summary . Check in / out guest in an efficient and friendly manner Ascertain guest satisfaction, issue keys, post charges and settle bill accurately Handle all guest interactions with the highest level of hospitality and professionalism Utilize a variety of computer systems to run daily reports Requirement . Minimum 1 years...

DescriptionA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.What will I be doing?As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from check-in...

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position. 17 paid statutory holidays Exceptional market leading benefits Option of MPF or ORSO retirement scheme Key Accountabilities: Ensures that all the front office...

Working alongside a professional team in the Group’s Corporate Head Office in Hong Kong, we are seeking an Executive, Rooms Operations and Quality to join the Operations Planning and Support Department. This role supports driving an enhanced guest experience through furthering the service standards, innovation, and quality, as well as guest satisfaction...

POSITION SUMMARY Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests...

Job Duties: Areas of responsibility include serving food & beverage to guests in the assigned work place and providing a courteous, professional, efficient service in order to maximize guest satisfaction. Requirements: With relevant experience in F&B establishment; Willing to provide customer-oriented and efficient service; Good communication and...

DescriptionWith thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the...

Main Content Senior Services Officer / Services Officer, Channel & Wealth Management Senior Services Officer / Services Officer, Channel & Wealth Management Responsibilities: Handle daily financial transactions and ensure the correctness and accuracy of all transactions Provide accurate information to potential and existing customers Process...

POSITION SUMMARY Ensure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff, and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. Inspect storage areas for...

Type de Poste Non-Management Traiter toutes les entrées des clients, vérifier leur identité, la méthode de paiement, l'affectation des chambres, la distribution et l'activation des clés des chambres. Mettre en place les comptes à l'arrivée des clients, en fonction de leurs exigences. Saisir les informations pour le programme Marriott Rewards....