Assistant Payroll Manager

4 months ago

Hong Kong, Hong Kong SAR China CHANEL Full time

JOB MISSION:

With the establishment of HR Business Services, we envision a HR services and administrative model, supported by technology-enabling strategies (including but not limited to robotics, AI and other automation) that is efficient, scalable and most importantly, delivers service solutions that are

·High in governance, minimizing risks to business

·High in data and information accuracy to support a data-driven way of working and supportive of HR’s ambition to create an exceptional employee experience

This way, HR business and people partners can be freed up of administrative tasks, and to leverage a data-driven approach to support their stakeholders.

The Assistant Payroll Manager should have experience in leading and managing end to end delivery and administration of payrolls with an in-depth knowledge and expertise of Hong Kong and Macau and local regulations.

An understanding of the inter-dependencies between relevant systems such as HRMS (Workday), Time & Attendance, Absence Management, benefits administration (insurance, pension, wellness, staff purchase) GL system and banking system is required.

The successful candidate will have the opportunity to be a part of the evolution of Business Services as further scope transitions into the team. Benefits Administration will see you supporting the project team and providing subject matter expertise to ensure a seamless transition of services from one area of the business to another.

KEY RESPONSIBILITIES:

In partnership with the outsourced payroll vendor, ensuring timely and accurate delivery and administration of payroll services, including but not limited to, main run & off-cycle payroll, pension & insurance contribution, tax reporting and other tax efficiency program administration in assigned market(s); Ensuring payroll is delivered in accordance with both internal and external audit guidelines, controls, policies, standards and guidelines Responsible for preparing and monitoring the payroll cost budget to the vendor; Responsible for SLA and KPI adherence Providing support & guidance to the payroll vendor to ensure accurate reporting and payments are produced on time Ensure compliance with local regulatory and tax authorities Improve service delivery through continuous process improvement, simplification, standardization and automation Share best practices and drive consistency with an aim to improve operational efficiency and accuracy in pay Responsible for ensuring accurate and up-to-date process documentation and access controls  Partner with the Process & Systems and People Solutions team to implement new initiates, process improvements and change management Lead customer, vendor and stakeholder meetings to understand operational issues and ensure timely resolution

ROLE SPECIFICATIONS:

Experience in working with third party vendors and various payroll systems Problem solving experience: The ability to analyze complex problems and deliver insightful, practical and sustainable solutions Clear, concise written and verbal communication skills Strong excel skills Able to work effectively across functions in a matrix organization Good verbal and written communication skills in English, Mandarin and Cantonese (or Traditional Chinese). Knowledge of other Asian languages is advantageous; Strong problem-solving skills Good interpersonal skills

ACADEMIC / PROFESSIONAL QUALIFICATIONS:

Bachelor’s degree or equivalent work experience. Minimum 5 years of Hong Kong and Macau and/or experience with vendor management knowledge Knowledge of benefits administration and employee data management would be an advantage Business acumen including the ability to influence and negotiate with vendors and internal stakeholders Intermediate level of proficiency with MS Word, Excel, and PowerPoint with experience presenting to stakeholders and senior leaders

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