Data Center Operations Cluster Manager, HKG Infrastructure Operations

7 months ago


Hong Kong, Hong Kong SAR China Amazon Web Services Hong Kong Limited Full time
We are looking for a demonstrated operations manager with experience in people management, technical support as well as datacenter operations, which covers the scope of capacity planning, racks delivery, installation, decommission and incident management. . This role is responsible for managing a team of 7/24 operations to provide overall datacenter support in hardware and software of server and network equipment. The successful candidate will also guide the improvement of processes and procedures on a continuous basis, and manage team and staff performance.

The responsibilities include:
· Manage the performance of team(s) of data center operation processionals
· Ensure effective and efficient management of day to day data center operations including queue management, 7/24 shift arrangement and hardware logistics
· Fast learn or act as the subject matter expert across all aspects in data center operations
· Ensure all operational KPIs and metrics are being measured and met
· Inspire and guide improvement in team process, technology innovation and automation
· Manage Large Scale Events (outages) and act as the call leader
· Manage and improve the work-flows and through-put for data centers operations
· Be passionate about the quality and quantity of services being provided, and continuously strive to improve our Customer Experience

We are open to hiring candidates to work out of one of the following locations:

Hong Kong, HKG

BASIC QUALIFICATIONS

· Minimum 5 years of people management experience with direct reports as their performance manager
· In-depth knowledge and experience of change, problem and incident management
· Literacy in security and customer data protection
· Demonstrated communication skill in presentation, open discussion, team coaching
· Fluent English verbal and written proficiency
· Financial understanding in annual budgeting, Capex and Opex concepts
· Project Management skill

PREFERRED QUALIFICATIONS


· Knowledge of data center MEP Infrastructure: Power, Cooling & Facilities Management
· In-depth knowledge on data center operations, processes and continuous processes improvement
· Experience in data center Safety and Security measures
· Knowledge of data center server capacity planning
· Data mining/analysis skill
· ITIL Foundation, PMP, Lean, Six Sigma and/or Risk related certifications
· Data Center related certification - CDCP/S/E, CDCMP/TP
· Linux certification and/or administration experience - RHCSA/RHCE, LPIC, Linux+

#AWSGCR

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age, or other legally protected status. For individuals with disabilities who would like to request an interpreter or any support on-site, please inform our team.


  • hong kong, Hong Kong SAR China Amazon Full time

    Data Center Operations Cluster Manager, HKG Infrastructure Operations AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that...


  • Hong Kong, Central and Western District, Hong Kong SAR China Amazon Web Services Hong Kong Limited Full time

    We are seeking an experienced operations manager to lead our team of data center professionals in Hong Kong. With a strong background in people management, technical support, and data center operations, you will be responsible for managing a team of 7/24 operations to provide overall data center support in hardware and software of server and network...


  • Hong Kong, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    The Data Center Engineering Operations (DCEO) Team is the backbone of AWS, supporting the rapid growth of AWS business and customers 24x7. We commit to maintain the physical critical facility infrastructure of AWS and ensure the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency and cost....


  • Hong Kong, Central and Western District, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    Company OverviewAmazon Data Services Hong Kong Limited is a leading provider of cloud computing services. Our team works tirelessly to ensure the highest level of service availability for our customers.Job Title: Data Center Operations Specialist - Infrastructure ManagementAbout the Role:We are seeking a highly motivated and experienced Data Center...


  • Hong Kong, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    Amazon is a fast-paced technology company in the cloud industry.The Data Center Engineering Operations (DCEO) Team is the backbone of AWS Infrastructure Operations organization supporting the rapid growth of our business and customers 24x7. We commit to maintain the critical facility infrastructure of AWS and ensure the highest standards of operational...


  • Hong Kong, Central and Western District, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    About the RoleWe are seeking a skilled Data Center Operations Specialist to join our team at Amazon Data Services Hong Kong Limited.Job DescriptionThe Data Center Operations Specialist will be responsible for ensuring high infrastructure availability, conducting risk assessment and mitigation, executing corrective and preventative maintenance of critical...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job OverviewClassy Wheeler Limited, a leading IT&T services company in Hong Kong, is seeking an experienced Data Center Operations Manager to oversee the daily operations of our data center. The successful candidate will be responsible for managing and supervising a team of operation personnel to provide technical and operational support.About the RoleThis...


  • Hong Kong, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years. We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Vantage Data Centers Full time

    Job SummaryWe are seeking a highly skilled Senior Data Center Operations Engineer to join our team in Hong Kong. As a key member of our Site Operations Department, you will be responsible for the overall health and maintenance of our data center's infrastructure systems.


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited is a leading company in the data center industry, and we are seeking an experienced Data Center Operations Manager to join our team based in Hong Kong.About the RoleThis is a senior-level position that requires a strong technical background and excellent leadership skills. As a Data Center Operations Manager, you will be responsible...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Data Center Operations Expert About Us:Classy Wheeler Limited is a regional IT services and solutions provider. Estimated Salary:** HK$30,000 - HK$45,000 per month Job Description:We are seeking an experienced Data Center Operations Expert to join our team. As a key member of our operations team, you will be responsible for providing help desk...


  • Hong Kong, Central and Western District, Hong Kong SAR China W-Consulting Company Ltd. Full time

    Job Overview:We are seeking a seasoned IT Infrastructure and Operations Manager to join our client in Hong Kong or Singapore. This is an exciting opportunity to work with a rapidly growing data center platform company in Asia.


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    We are seeking a skilled Data Center Operations Director to lead our team in Hong Kong. The successful candidate will be responsible for maintaining a secure and efficient IT data center operation, managing 24/7 operations processes covering multiple data centers, and ensuring data center staff are well trained in IT/Data Center Facility disaster recovery...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Job Title: Data Center Operations ProfessionalWe are seeking a highly skilled Data Center Operations Professional to join our team at Classy Wheeler Limited.About UsClassy Wheeler Limited is a regional IT services and solutions provider, serving clients across the industry. As a member of our team, you will have the opportunity to work in a dynamic and...


  • Hong Kong, Hong Kong SAR China Amazon Web Services Hong Kong Limited Full time

    Amazon Web Services (AWS) is one of the fastest growing businesses within Amazon, with key focus on expanding its footprints in APAC in recent years. We are seeking talented technicians who can take ownership, eager to learn and self-motivated. The successful candidate shall follow Amazon Data Center processes and maintain high operational standards in...


  • Hong Kong, Central and Western District, Hong Kong SAR China Classy Wheeler Limited Full time

    Classy Wheeler Limited Data Center Manager Job DescriptionThe role of the Senior Data Center Manager is to lead a data center team based in Hong Kong, overseeing the operation and management of multiple data centers.Job Responsibilities:Lead a team of data center professionals responsible for ensuring efficient and secure IT operations.Maintain a...


  • Hong Kong, Central and Western District, Hong Kong SAR China Amazon Data Services Hong Kong Limited Full time

    We are seeking a seasoned operations leader to join our team as a Senior Data Center Operations Director. This role is responsible for managing a team of professionals who provide 7/24 support for hardware and software equipment in our data centers.Key Responsibilities:Manage the performance of team members, ensuring effective and efficient day-to-day data...


  • Hong Kong, Central and Western District, Hong Kong SAR China Snaphunt Full time

    The RoleWe are seeking a highly skilled Data Center Operations Specialist to join our team at Snaphunt. The successful candidate will be responsible for providing top-notch support for data center equipment, including servers, backup systems, storage devices, and network equipment.Perform hands-on tasks such as inventory capture, logistics support, portable...

  • Operation Specialist

    4 months ago


    hong kong, Hong Kong SAR China Classy Wheeler Limited Full time

    Operation Specialist (Data Center Operator) - IC Client Description: Regional IT services and solutions provider Job Description: Responsible for providing help desk services; handling and escalating problems; Real-time monitoring of network/system health; Providing on-site technical support; printing and distributing user reports; Conducting routine...


  • Hong Kong, Central and Western District, Hong Kong SAR China Equinix Full time

    About EquinixEquinix is the world's leading digital infrastructure company, operating over 250 data centers across the globe. We connect businesses to their customers, employees, and partners with high performance, high availability, and high security.Our operations team is at the forefront of all we do, maintaining critical facilities infrastructure as part...