Account Investigation Manager

4 weeks ago


Hong Kong, Hong Kong SAR China Standard Chartered Bank Full time

RESPONSIBILITIES

: To provide operational support to different stakeholders To ensure the team clear deliver the outcome within agreed SLA and in high quality To monitor both onshore and offshore team performance through MI reports To handle internal and external customer inquiries/ complaints confidently and reliably  To support cross team functions and upskill To assist in preparing and consolidating the monthly report to Management To ensure the team following internal DOI “Departmental Operation Instruction” and Procedure manual from Product Team to handle day-to-day application procedure To check the control effectiveness through regular review and identify process gap through quality check and regular monitor. To recommend improvements in the processes to ensure constant improvement in effectiveness & productivity Escalate any risk findings to the LM for taking necessary investigation / remediation on timely basis Support LM to create a positive working environment to encourage commitment / contribution of team members. Through the provision of career development, training and on-going two-way communication / management support. To comply with all applicable money laundering prevention procedures and, in particular. Report any suspicious activity to the Unit Money Laundering Prevention Officer and Line Manager To ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed

Regulatory & Business Conduct 

Display exemplary conduct and live by the Group’s Values and Code of Conduct.  Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead to achieve the outcomes set out in the Bank’s Conduct Principles Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

FCC, Compliance, Legal & FCSO

Other Responsibilities

Embed Here for good and Group’s brand and values, Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats)

Our Ideal Candidate

Degree holder or equivalent Experience in Operation process with good knowledge in end to end process reengineering Experience in Banking, Risk, Control, Analytics function is an advantage Strong analytical skills and good judgement and ability to work under pressure A team-player with good communication and interpersonal skills Good stakeholder management aby establishing good working relationships with people at all levels and to work well in a team

Role Specific Technical Competencies

Process Improvement Process Management Regulatory Environment - Financial Services Operational Risk Fraud Detection and Prevention Retail banking services Regulatory Framework and Requirements (SIF)

  • Hong Kong, Hong Kong SAR China Standard Chartered Bank Full time

    Role Responsibilities Performs data record management for the teams. Prepare transaction instructions for checker and approvers to review and authorise. Drafts letters to clients for checker or stakeholder to review and sign off. Support management team on UVT / UAT for any system upgrade or changes and provide feedback from user perspectives. ...


  • Hong Kong, Hong Kong SAR China Pfizer Full time

    Pfizer  is seeking an  Associate Corporate Counsel/ Senior Manager  to join our APAC/ Greater China International Investigations Team. The role includes formulating investigative strategy, executing all investigative steps, working with outside counsel when necessary, and coordinating closeout of matters with business customers and other stakeholders....


  • Hong Kong, Hong Kong SAR China KPMG China Full time

    Service Line Overview KPMG China has experienced forensic resources based in Beijing, Shanghai and Hong Kong. We provide clients with commercial and financial expertise in the areas of Anti-money Laundering/ Counter Terrorist Financing and Sanctions Compliance Services, Fraud Risk Management, Forensic Technology, Investigations, Cyber Response and Forensic...


  • Hong Kong, Hong Kong SAR China The Bank of East Asia Full time

    Responsibilities Handle customers’ enquiries on new corporate account opening in a professional and courteous manner through support on business hotline Identify customers' needs and match their needs with appropriate products and services to maximize business opportunities Build relationship with various business sources to acquire new business...

  • Accountant, AP

    19 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.An European business with multiple business lines across the Asia Pacific, they are now haveing a new headcount to cope with the local market the job. Accounts Payable Process vendor invoices, ensuring accurate coding, appropriate approvals, and timely payments.Reconcile accounts payable transactions and resolve any discrepancies.Maintain...


  • Hong Kong, Hong Kong SAR China Company 318 - Manulife General Account Investments (HK) Limited (MANGA) Full time

    Description The Opportunity Co-op Program – Investment Intern, General Account Investments Asia The Opportunity Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for...

  • Fund Accounting

    4 weeks ago


    Hong Kong, Hong Kong SAR China JPMorgan Chase & Co. Full time

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Fund Accounting team, where we provide a range of services to institutional asset managers and owners based around the Asia Pacific region. As a Fund Accounting Associate in the Fund...

  • Accounting Manager

    4 weeks ago


    Hong Kong, Central and Western District, Hong Kong SAR China Randstad Hong Kong Full time

    about the company.Our client is a globally recognized retail brand with a strong presence in the market. They are currently seeking an experienced Accounting Manager to oversee accounting operations in APAC regions. This person will play a key role in managing accounting activities across multiple markets.about the team.You will lead a small team and report...

  • Accounting Manager

    19 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China APAC Michael Page Full time

    Excellent opportunity for a candidate who has experience in Financial Reporting. Our client offers attractive salary and great career progress for potential candidate who wants to explore their career in F&B/Manufacturing Industry. Client DetailsOur client is a HK F&B Group who has diverse business in F&B industry, including restaurants, wholesales, and...

  • Accounting Manager

    1 month ago


    Hong Kong, Hong Kong SAR China APAC Full time

    Responsibilities:Lead/monitor statutory and tax filings in Hong Kong & Macau to ensure all regulatory requirements are met.  Understanding on the local taxation and ability to understand implication of the tax for overseas transactions.Influence the accuracy and effectiveness of the corporate accounting setup (including ERP), group reporting, treasury...

  • Key Account Manager

    4 weeks ago


    Hong Kong, Hong Kong SAR China Lyreco Group Full time

    Role Responsibilities Handle key accounts and responsible for business development Grow new business to meet budget and development goals Build and maintain excellent business relationship with key accounts Identify upselling possibilities to the existing customers Liaise with cross functional department in order to enhance customer...

  • Management Accountant

    19 hours ago


    Hong Kong, Central and Western District, Hong Kong SAR China APAC Michael Page Full time

    Excellent opportunity for candidates who looking for a career development in MNC commercial accounting field. Our client offers attractive salary package and great career prospect for potential candidate to success in the commercial accounting field.客户简介Our client is a MNC sourcing company with branches all over the APAC region. They provide full...


  • Hong Kong, Hong Kong SAR China KerryFlex Supply Chain Solutions Ltd Full time

    Responsibilities Work with retail chains and principals to plan and implement sales & marketing strategies to achieve business goals including the sales, gross margin and volume Prepare sales forecast & propose action plans to meet sales target Evaluate the promotion effectiveness and make recommendations Monitor sales activities, promotional...

  • Account Manager

    3 weeks ago


    Hong Kong, Hong Kong SAR China Insight Enterprises, Inc. Full time

     As an Account Manager, you will develop Services opportunities within existing accounts, as well as taking services solutions to market for net new clients to Insight. You'll drive revenue growth through the sale of software volume licensing agreements, software products and IT services solutions to businesses. The successful candidate will be responsible...


  • Hong Kong, Central and Western District, Hong Kong SAR China Mercer Full time

    SUMMARYHealth and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees. H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health and benefit plans. With a...


  • Hong Kong, Hong Kong SAR China Marsh McLennan Companies Full time

    Description: SUMMARY Health and benefits consultants work with a wide range of companies to help them assess, develop and deploy strategies, programs and initiatives to improve the health and wellness of their employees. H&B consultants advise clients on best practices, financial management, compliance, communication and administration of health...

  • Account Manager

    1 day ago


    Hong Kong, Hong Kong SAR China Clarivate Full time

    We are looking for an energetic and consultative sales professional. The person will own the territory plan and drive the growth of assigned territory. The successful candidate will be responsible for building effective retention and growth strategies for the territory. The position will have a customer-centric approach, which results in the achievement of...


  • Hong Kong, Hong Kong SAR China The Career Works Limited Full time

    Our client, a leading jewellery company, is currently seeking to hire an Accountants & Finance Manager..Responsibilities: Monitor and administer Accounts Department and the team. Inventory & Accounts Reconciliations including intra group of Companies. Day book vouching and Internal Audit on a regular basis. Attending and handling of quick queries related to...

  • Account Manager

    1 day ago


    Hong Kong, Hong Kong SAR China Chrono24 Full time

    City: Hong KongType of job: Full-time employeeEntry Date: immediately We are looking for an Account Manager, who will be responsible for building relationships with dealers at all levels. You will be working closely with our global commercial teams to ensure platform targets are achieved together with the dealers. or What you can expect Act...

  • Account Manager

    4 weeks ago


    Hong Kong, Hong Kong SAR China Deliveroo Full time

    Why Deliveroo?Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders.Our Account Management team owns and manages our restaurant relationships. As Deliveroo continues to grow, we become a major revenue channel for restaurants - aside from providing best-in-class...