Performance Manager

2 weeks ago


Hong Kong, Hong Kong SAR China JLL Full time

How We support the Whole You

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

Medical benefit plan includes clinical, hospital & surgical, dental, and optical benefits

Family medical plan that covers spouse and children

Disability and life insurance

Additional leave includes marriage leave, adoption leave, examination leave and study leave

Staff referral bonus

On-the-job training

Flexible work arrangements may be available

Location: Onsite, Hong Kong

What this job involves

Ensure exceptional performance in workplace experience, compliance, engineering, finance, procurement, and other property-related areas.

Align team priorities with key business drivers.

Hire and retain top talent, providing regular coaching and feedback.

Foster a "One JLL" mindset for a unified approach to service delivery.

Serve as the main point of contact for account operations and escalation.

Meet contractual obligations and build strong relationships with clients.

Develop and implement business plans aligned with client and company objectives.

Manage financial targets and identify collaboration opportunities.

Ensure adherence to contract requirements and achieve key performance indicators.

Provide oversight for operations and drive operational excellence.

Develop and manage client-focused initiatives and programs.

Implement best practices, drive productivity, and innovation.

Regularly communicate progress through reporting.

Interested? An ideal candidate would need to have the following qualifications

Desired experience and technical skills

Required

6-8 years’ experience in Facilities Management, preferably with strength in Client Account Management as well as an understanding/experience in Engineering, Critical Environments, Project Management, Workplace Strategy and Employee / Workplace Experience

Demonstrated leadership and performance management skills.

Strong understanding of business drivers and ability to align priorities.

Excellent communication and relationship-building skills.

Financial acumen to manage budgets and growth objectives.

Knowledge of contract management principles.

Strong operational management skills.

Proactive and customer service-oriented mindset.

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

About JLL

We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do, and we’re honoured to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Location:

On-site –Hong Kong, SAR, China

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.



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