Business Development Manager

7 months ago

Hong Kong, Hong Kong SAR China Now Health International Full time

OVERALL PURPOSE OF JOB

Identify and deliver upon opportunities to grow premium income and seek new business, using an in-depth understanding of client business drivers to manage the sales process to a successful conclusion. 
Support the General Manager to manage relationships with a panel of brokers; review broker performance and provide training as needed to ensure best possible positioning of our products and services.
Work closely with the operational teams to ensure high retention levels through a peerless service experience and with the underwriting team to maximise group renewals.

KEY DUTIES & RESPONSIBILITIES

Business Development:

Work with the General Manager to build upon existing broker and intermediary relationships in order to maximise quote production and generate income for Now Health International to an agreed annual target. Identify and develop new business opportunities.  Support group renewals.  Present Now Health International to potential clients via face-to-face meetings, telephone calls and emails. Ensure that all communications demonstrate the highest levels of professionalism and cultural sensitivity. Actively manage the sales process, including lead generation, credentials pitch, overcoming objections, negotiations and closing. Get support from GM for large, complex pitches, or the development of a strategic plan. Manage and maintain the pipeline in salesforce and be able to report the status of any opportunity to GM and senior management. Manage and align clients’ and intermediary expectations of service standards, and support the development of operational staff to nurture strong partner relationships. Create and be accountable for proposals, contracts and further documentation using Now Health International procedures and service standards.  Respond to requests for information in a timely manner.  Arrange and attend meetings and other forms of communication with clients and/or other internal functions necessary to perform the above duties.  Adhere to Best Practice Processes, Service Standards and all relevant statutory or regulatory requirements, including treating customers fairly (TCF).  Ensure any regulatory requirements relevant to the individuals role are met, this may include certain qualifications and CPD.

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