Senior System Engineer 高级IT基础建设工程师

4 months ago

Hong Kong, Hong Kong SAR China TD SYNNEX Full time

About the Role

As a Senior System Engineer, you’ll play a key role in delivering modern datacenter services and solutions, able to coordinate turnkey and largescale projects including internal technical resource and external partners to complete project statement of work and milestone within budget and timeline with customer's satisfaction.

In this role, you’ll have the opportunity to conduct Technical Proof of Concept, Demonstration & Presentation on the supported products & solutions. Our team is seeking a promising candidate to join them.

该职位将在担任及提供现代数据中心服务和解决方案方面发挥关键作用，协助协调现代化数据中心和大型项目实施，包括调配内部技术资源和外部合作伙伴，以及管理项目工作里程碑，按时完成项目并让客户满意。

Responsibilities:

  • Assist Account/Product Managers in providing presales technical support and delivering deep dive product demonstrations to clients and business partners

  • Prepare and refine technical RFP/RFI responses

  • Solution planning and design

  • Deliver datacenter and hybrid solutions and services

  • Deliver training to partners on products solution

  • Conduct client demonstrations and presentations

  • Coordinate and manage technical validation events (POC) and assets

  • Resolve project issues, review and control project activities

  • Recommend and influence market content

  • Perform other related duties as assigned

  • Travel to Macau may be required

职责:

  • 协助客户经理和方案解决经理提供售前技术支援
  • 向客户和业务合作伙伴提供更深入的解决方案演示
  • 准备和回应相关RFP 解决方案请求建议书
  • 解决方案规划和设计
  • 提供数据中心和混合云解决方案及专业服务
  • 为合作伙伴提供产品解决方案培训
  • 向客户演示, 演示演讲产品和解决方案
  • 协调和管理产品测试 (POC) 
  • 解决项目问题、审查和控制项目活动
  • 推荐信息技术市塲最佳实践解决方针
  • 履行指定的其他相关职责
  • 可能需要前往澳门工作或参与会议

Knowledge, Skills and Experience:

  • Knowledge in general system infrastructure technologies including Storage Area Network, backup and recovery, virtualization, infrastructure-related, cloud computing, automation and container technologies

  • Knowledge of vendor products, such as HPE, Redhat, and Veeam will be an advantage

  • Ability to troubleshoot and solve technical problems

  • Strong interpersonal and presentation skills with the ability to interact effectively with all levels of management.

  • Self-motivated, flexible and sensitive to clients’ needs and concerns

  • Able to work in a multi-task environment and handle a high volume of requests, specifically unplanned/unscheduled requests.

  • Able to execute instructions and to request clarification when needed

  • IBM DB2、Oracle、IBM MQ、AIX、MCSE, Certified Linux Professional, CCNA or CCNP is a plus

技能和经验：

IT基础建设高级工程师需要良好的 IT 基础架构知识和实施技术，包括存储区域网络、备份和恢复、虚拟化、基础设施相关、云计算、自动化和容器技术

  • 需要对解决方案整合项目有深入知识如存储区域网络, 备份和恢复数据库, 云计算等
  • 具有排除故障和解决技术问题的能力
  • 良好的社交和表达能力，能够简单地表达复杂的技术亦能够与各级领导沟通互动。
  • 能自我激励和有灵活工作的能力
  • 能够执行指令和有效地执行多于一项任务并能够处理大量请求
  • 具備數据載認證如IBM DB2, Oracle, IBM MQ, AIX, MCSE、Linux 专业认证、CCNA 或 CCNP 优先

What’s In It For You?

  • Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
  • Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
  • Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
  • Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
  • Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
  • Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

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