Customer Care Specialist

6 months ago


Hong Kong, Hong Kong SAR China China Mobile Hong Kong Co. Ltd. Full time

Division: Customer Service Division

職責:

提供專業櫃檯顧客服務 瞭解顧客需要並建立良好關係 成爲顧客工作坊的講者, 定期舉辦手機、STEM應用等課程 經驗較多者,會考慮為高級客戶服務員

入職要求:

DSE / F.5或以上程度 2年或以上工作經驗, 具備電訊工作或處理企業客戶經驗者優先考慮 開朗,主動熱誠,並具有良好溝通技巧,以客戶服務為中心 樂於迎接挑戰, 能夠承受工作壓力 能書寫及操流利廣東話,懂英語及普通話優先考慮 具備更多相關工作經驗者會被考慮為高級客戶服務專員


工作時間:

5天輪班工作(包括星期日及公眾假期) 11am to 8pm (每天工作8小時及1小時午膳)

工作地點:

 旺角

全職福利:

年底獎金 表現獎金/ 佣金 新人獎金 入職首三個月保証獎金 14天有薪年假 + 1天生日假 醫療及人壽保險 在職培訓 免費手機月費計劃 有薪婚假、產假、侍產假 員工購物優惠 員工節日禮物 員工介紹獎金 員工活動 (如球類活動、最佳員工獎勵、義工隊等)

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