Senior Operations Assistant
3 weeks ago
Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
Wealth and Personal Banking (WPB) helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class, mobile-first capabilities and exceptional people. Our international network and breadth of expertise enable us to support individuals, families, business owners, investors and entrepreneurs. Wealth and Personal Banking has four key business areas responsible for efficiently bringing the best of HSBC to our clients through a broad and relevant suite of wealth and retail banking capabilities: Asset Management, Global Private Banking & Wealth, HSBC Life, Retail Banking & Strategy and COO & Digital Transformation.
We are currently seeking a high calibre professional to join our team as a Senior Operations Assistant.
Principal Responsibilities
Perform input and approval task for the merchant application and ensure the correctness of data input in the daily operations Compile statistical reports for management analysis and planning purpose Monitor and deliver all inwards and outwards correspondence Contact merchants to clarify information and ensure the account application and processing fulfil audit requirement Prepare Company Search and Matching for merchants Arrange and ensure the terminal installation, relocation & collection are in order by coordinating with member banks, terminal vendors & merchants Liaise with banks and merchants to ensure the successful set up of Direct Debit Authorization Consolidate and reconcile the terminal sharing figures between member banks and terminal acquirers and make sure all sharing fees are provided accurately and promptly Support on-going and ad hoc project and system enhancement and User Accepted Test Perform office administrative tasks, perform purchase, maintain proper record of office inventory and keep close contact with property management on general office maintenance Maintain a filing system of all sections’ daily documentation at both onsite and offsite storage properly and effectively Requirements Hong Kong Certificate of Education Examination or Hong Kong Diploma of Secondary Education holder, or holder of associate degree, higher diploma or degree from a tertiary institution Have good planning and organizing skills, strong communication skills and able to work independently and under pressure Is self-motivated, possesses good interpersonal skill and a good team player Good command in both oral and written English and Chinese Proficient PC in common software such as MS Word, Excel and PowerPoint-
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