Senior Officer

Found in: Talent HK C2 - 2 weeks ago


Hong Kong, Hong Kong SAR China Kerry Coffee (Hong Kong) Limited Full time

Responsibilities

Managing daily E-commerce operations and related matters Provide exceptional daily customer services, ensuring customer satisfaction through effective communication and prompt issue resolution Manage Shopify e-store and other E-commerce platform operations including but not limited to enquiry answering, inventory management, and order fulfillment monitoring Prepare reports and presentation in a timely manner Develop and execute marketing & sales plans to increase brand exposure Create, plan and execute social media/ E-commerce campaign projects Learn & execute all aspects of E-commerce activity and digital media campaign executions across different channels Support content development, creative writing and graphic design across different social media channels including Facebook, Instagram, YouTube, eDM and blog etc Assist in managing day-to-day daily operations, administrative tasks, and additional ad hoc duties as assigned

Requirements

Higher Diploma in Business Management or related disciplines with 2 years’ of relevant experience, exposure in coffee / beverage industry is preferable
Strong communication, good organizational and time management skills Proficient in Microsoft applications, especially with advanced Excel skills
Proficiency in spoken and written English and Chinese
Knowledge in SAP Business One is an added value
Candidate with less experience will be considered as Officer - E-commerce
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