Crm manager
2 weeks ago
A high-end luxury retail group carrying over a hundred brands in fashion & beauty. Job Description Develop & execute a strategic customer communications plan to support key drivers and marketing programs to drive traffic and sales both in-store and online. Develop insights and effective segmentation of our customer database to implement customized Direct-To-Customer (DTC) communications with targeted messages & offers to reactivate lapsed customers, retain and stimulate the spend of existing customers through offers of relevant price point products, commercial drivers, and customer experiences. Work with the marketing team to plan and execute customer acquisition and prospect conversion programs. Support client teams to plan and elevate the standards of communications and rewards for VIP customer segments. Coordinate with relevant internal teams to obtain all necessary materials for communications planning and broadcast. Work with internal teams and vendors to establish reports on results of communications broadcast after each campaign. Manage relationship and governance of all CRM vendors, including but not limited to broadcast channel vendors, data capture vendors, and print production vendors. This includes setting and monitoring KPIs and service levels, establishing workflow processes, and regular reviews on service quality with vendors. Manage any request for proposal process when the need arises to source for a new vendor. Job Requirements Degree holder in Marketing or related discipline. Minimum 5 years experience in a related field, preferably with luxury retail or retail experience and with CRM or loyalty marketing agency experience. Regional / International exposure will be an advantage. Data and numerically savvy with the ability to read and interpret customer analysis reports. Excellent analytical skills and strong budget management skills. Digitally savvy with a focus on digital & mobile communications. Strong team leader with experience in leading a team. Excellent coordination, communication, and interpersonal skills. Excellent command of English (Strong English copywriting skill will be a bonus - marketing copy). Ability to write and present good business presentations and proposals. Good command of written and spoken English, Cantonese, and Mandarin.#J-18808-Ljbffr
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Crm manager
2 weeks ago
Central And Western District, Hong Kong SAR China Richemont Full timeThe Oldest Fine Leather Goods House in the World Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830. Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because...
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CRM Manager
4 weeks ago
Central And Western District, Hong Kong SAR China Richemont Full timeThe Oldest Fine Leather Goods House in the WorldFounded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because...
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CRM Manager
2 weeks ago
Central And Western District, Hong Kong SAR China Clarins Group Full time[[CRM Manager]]Ready to bring passion into your career?A global leading skincare and make-up company, Clarins Group is the embodiment of a committed family history, with a fierce passion for innovation and spirit of independence. Itsraison d'êtreis "making life more beautiful, passing on a more beautiful planet".Operating in more than 150 countries, we are...
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Assistant crm manager
4 weeks ago
Central And Western District, Hong Kong SAR China Projob21 Ltd. Full timeAssistant CRM Manager (Data Analysis focus)Data Expert in providing business insight in a fast-paced & dynamic environment. Job Duties Collect, gather and analyze the data from the customer database. Conduct regular review on the KPIs of customers' acquisition & retention. Prepare dashboard and reports to visualize the data and findings. Provide insight &...
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Assistant CRM Manager
2 weeks ago
Central And Western District, Hong Kong SAR China Projob21 Ltd. Full timeAssistant CRM Manager (Data Analysis focus)Data Expert in providing business insight in a fast-paced & dynamic environment.Job DutiesCollect, gather and analyze the data from the customer database.Conduct regular review on the KPIs of customers' acquisition & retention.Prepare dashboard and reports to visualize the data and findings.Provide insight &...
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Central And Western District, Hong Kong SAR China Vita Green Full timeSenior Customer Relationship Management Executive - Growth CRMAt Vita Green, we are all about creating a healthier, happier world, and we want you to be part of itAbout Vita Green GroupStanding at the forefront of the health and wellness supplements industry, we are headquartered in Hong Kong and operate in multiple regional offices across the globe. With a...
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Central And Western District, Hong Kong SAR China West Kowloon Cultural District Authority Full timeAssistant Manager, CRM and Digital Marketing SolutionsApply locations: Hong KongTime type: Full timePosted on: Posted 10 Days AgoJob requisition id: R5743The West Kowloon Cultural District Authority welcomes exceptional talent with a passion to realise the vision and mission of making the West Kowloon Cultural District a prime local and international...
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Head of partnership, crm
4 weeks ago
Central And Western District, Hong Kong SAR China King Deux Search And Consulting Full timeHead of Partnership, CRM & Loyalty Program King Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process. We are representing a...
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Head of Partnership, CRM
4 weeks ago
Central And Western District, Hong Kong SAR China King Deux Search and Consulting Full timeHead of Partnership, CRM & Loyalty ProgramKing Deux Search & Consulting is a specialized executive search firm which offers bespoke talent solutions across financial services and commerce. We are committed to not only finding the right opportunity for our candidates but also leaving a legacy that lives on beyond the hiring process.We are representing a...
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Assistant manager
2 weeks ago
Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full timeClient Description Listed "blue-chip" in Hong Kong Job Description Conduct customer analysis to provide insight support throughout the entire campaign process including pre-campaign analysis, segment recommendation and post-campaign evaluation; Design, develop and manage ad-hoc and regular customer reports to support CRM initiatives; Support ad-hoc...
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Intern, Client Relationship Management
2 weeks ago
Central And Western District, Hong Kong SAR China DFS Group Ltd Full timeSelect how often (in days) to receive an alert:Intern, Client Relationship Management (6 months full-time)We are seeking a passionate and highly motivated Client Relationship Management (CRM) Intern to join our Global CRM Engagement team. This is an exciting opportunity to gain hands-on experience in customer journeys, digital product, and content design...
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Central And Western District, Hong Kong SAR China Vita Green Full timeAssistant Manager, Customer Relationship Management - Growth CRMAt Vita Green, we are all about creating a healthier, happier world, and we want you to be part of itAbout Vita Green GroupWe are at the forefront of the health and wellness supplements industry, headquartered in Hong Kong with multiple regional offices across the globe. Our diverse portfolio...
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Business Analyst
4 weeks ago
Central And Western District, Hong Kong SAR China Luxoft Full timeWe are looking for an experienced Technical Business Analyst to work for one of our clients from the banking industry. The project goal is to maintain and develop solutions focused on OR CRM.Responsibilities:Engage with colleagues at all levels and across divisions to derive, elicit, understand and meet business requirements.Translate business requirements...
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Manager, digital project manager
2 weeks ago
Central And Western District, Hong Kong SAR China OCBC Full timeGet AI-powered advice on this job and more exclusive features. We are seeking a motivated and experienced Project Manager to join the Business Service Centre, to be involved in various digital initiatives to enhance efficiency, productivity, and customer experience as part of the workforce transformation and digitalisation, such as Omni channel contact...
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It manager
4 weeks ago
Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full timeFast-growing firm providing healthier living to consumers globally. Job Description System development projects such as E-Commerce, Mobile Apps and project management. Maintain and enhance ERP/CRM System. Coordinate with departments and stakeholders to define system requirements. Work with the technical team and vendors for system implementation or...
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Regional it domain leader
3 weeks ago
Central And Western District, Hong Kong SAR China L'OCCITANE Group Full timeRegional IT Domain Leader - Retail & CRM, APACThe Role: This role will focus on leading and taking full responsibility for Retail / CRM / Marketing related applications within the APAC region and has the opportunity to participate in cross-functional projects including but not limited to integration with E-Commerce, ERP, Mobile Apps and data solutions. The...
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Digital Marketing Manager
4 weeks ago
Central And Western District, Hong Kong SAR China Ecosa Full timeHR Business Partner at Ecosa | People and Culture | Talent Acquisition | Certified Learning and Development ProfessionalThe RoleAre you passionate about continuously improving digital performance and driving substantial revenue growth? Ecosa is actively seeking a Digital Marketing Manager for Hong Kong to lead revenue growth in this market. This role will...
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Digital Marketing Manager
4 weeks ago
Central And Western District, Hong Kong SAR China Ecosa Full timeHR Business Partner at Ecosa | People and Culture | Talent Acquisition | Certified Learning and Development ProfessionalThe RoleAre you passionate about continuously improving digital performance and driving substantial revenue growth? Ecosa is actively seeking a Digital Marketing Manager for Hong Kong to lead revenue growth in this market. This role will...
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Strategic sales and marketing manager
4 weeks ago
Central And Western District, Hong Kong SAR China Regal Hotels International Full timeConduct consumer research and perform data analysis to gain customer and market insights, supporting strategic commercial decision-making. Identify new business opportunities and growth strategies to build the brand and optimise revenue. Manage CRM systems for effective customer relationship management and data utilisation. Introduce innovative ideas to...
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Senior manager, data analytics
3 weeks ago
Central And Western District, Hong Kong SAR China Worldwide Consulting Group Full timeOur client is a very large listed conglomerate HKResponsibilities: To take lead in initiating advanced analysis, segmentation, modeling and machine learning to support cross business unit development Responsible for structured and unstructured data gathering, cleansing, model building, findings visualization and insights presentation to users To take...