Product Manager, Communication Channels

2 weeks ago

Central And Western District, Hong Kong SAR China OSL Full time
We are looking for a

Infrastructure Product Manager

to focus on the development and optimization of our notifications and communication channels. This includes managing systems that handle various notification channels such as push notifications, SMS, emails, and in-app messages across our platforms. The ideal candidate will have a strong understanding of backend infrastructure, messaging systems, and be passionate about delivering timely, reliable, and personalized communication to users across different touchpoints.Key Responsibilities

Define and maintain a clear roadmap for communication channel enhancements, including push notifications, SMS, email, and in-app messages.Work closely with engineering teams to design, implement, and scale the infrastructure that powers multi-channel notifications.Ensure the backend systems are capable of handling large-scale, real-time messaging operations, with high reliability and low latency.Work closely with engineering teams to ensure the infrastructure integrates well with existing systems, APIs, and third-party services.Requirements

4+ years of experience in product management, with at least 2 years focused on notification infrastructure or communication systems.Proven experience with the design and optimization of backend systems that support push notifications, SMS, email, and in-app messaging at scale.Familiarity with notification delivery platforms (e.g., Firebase Cloud Messaging, Twilio, AWS SNS, or similar tools).Experience with monitoring and alerting systems (e.g., Prometheus, Datadog, Grafana) to ensure the reliability and performance of notification systems.Benefits

Work in a fully regulated exchange, offering enhanced legal protection and stability in an industry that is rapidly evolving.Be part of a well-recognized, licensed platform, boosting your credibility and professional reputation in the crypto and financial industries.Opportunity to grow within a fast-paced, high-growth environment with significant career advancement prospects.Seniority level

Mid-Senior levelEmployment type

Full-timeJob function

Product Management and Marketing

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