Merchandising officer, business planning

1 week ago

Central And Western District, Hong Kong SAR China HKT Full time

Merchandising Officer, Business Planning & Support (E-Commerce Operation)6 days ago Be among the first 25 applicants The Club is HKT's customer loyalty program and digital ventures arm. Anyone can join the program for free and enjoy the rewards, privileges, and services such as online shopping, travel, insurance, and CSR. Members can earn Clubpoints from spending through HKT lines of business, affiliate services, or partnered merchants. Clubpoints can be used to redeem rewards or discount spending on the various The Club services. How to build a growth model with an integrated digital ecosystem consists of business verticals ranging from e-Commerce, insurance, digital health, travel to Fin Tech services including digital wallets, BNPL and digital lending? Looking to be a game-changer? Keep readingAs a Merchandising Officer, Business Planning and Support, you will be responsible for: Provide day-to-day business and operation support to Merchandising Team including product upload, change in price or other product attributes, promotion rule setting in Magento etc. Arrange product replenishment timely based on historical sales data while minimizing aging inventory. Perform post sales operation support including order refund, complaint case handling and payment settlement. Monitor sales performance, profitability and inventory. Provide management reports in Excel and Power Point format to facilitate management decision making. Drive and Initiate projects from scratch to fulfil business objectives. Work with different internal parties including Merchandising, Marketing, Product, IT and control parties to make things happen. To succeed in this role: University graduate in e Commerce, Business, & operation related discipline. At least 2 - 3 years of experience in e Commerce or related industry. Able to work in a highly competitive and fast moving environment and under pressure. Work experience in e Commerce Business Support / Operation preferred. Knowledge of e-commerce platforms (e.g. Magento, Salesforce, SAP, Shopify etc). Good communication and interpersonal skills. Detail-minded, strong ownership, sensitive to numbers and proficient in Excel and Power Point. May have to work overtime and on weekends occasionally to support promotional campaigns. Candidates with more experience will be considered as Senior Merchandising Officer. HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Seniority level Entry level Employment type Full-time Job function Supply Chain, Information Technology, and Administrative Industries Telecommunications#J-18808-Ljbffr

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