Service Manager

Manager, Management Information Services Post Date: 24/12/2024 Division: Financial Control Department/Branch: Management Information Services Responsibilities: Provides support to business units on management information required to drive the business. Prepares management reports in accordance with the stipulated timetable, including monthly flash and final...

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team's operation....

Reporting to Head of Direct Channels, you are responsible for leading and managing the team on training, support, and campaign management. Provide all-rounded training to customer services frontline to ensure efficient and quality services are delivered. Also, provide support to the Customer Services Team to smoothen the overall team’s operation....

Manager, Management Information ServicesPost Date:24/12/2024Division:Financial ControlDepartment/Branch:Management Information ServicesResponsibilities:Provides support to business units on management information required to drive the business.Prepares management reports in accordance with the stipulated timetable, including monthly flash and final results,...

Manager, Management Information ServicesPost Date:24/12/2024Division:Financial ControlDepartment/Branch:Management Information ServicesResponsibilities:Provides support to business units on management information required to drive the business.Prepares management reports in accordance with the stipulated timetable, including monthly flash and final results,...

Officer, Customer Services (Phone Banking - General Banking) Post Date 05/09/2024 Division Retail Banking Department/Branch Direct Channels Responsible for answering customer enquiries, handling personal & corporate customers' instructions/complaints and acquiring business through multiple channels, including but not limited to inbound phone banking, e...

Senior Officer / Assistant Manager, Customer Services (Corporate Banking)Post Date04/12/2024DivisionCorporate BankingDepartment/BranchMarketingYou will be responsible for providing administrative support to marketing teams related to customer service, handling deposit creation & rollover, account opening, conducting company searches, AML checking as well as...

VIP Banking Associate (VIP Services focus) Post Date 11/06/2024 Division Retail Banking Department/Branch Branch To provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship building Main Responsibilities: Introduce, demonstrate and cross-sell mainly for wealth...

VIP Banking Associate (VIP Services focus)Post Date11/06/2024DivisionRetail BankingDepartment/BranchBranchTo provide excellent service to VIP banking customers to satisfy customers’ wealth management needs through proactive business solicitation and relationship buildingMain Responsibilities:Introduce, demonstrate and cross-sell mainly for wealth...

Relationship Manager, Corporate Cash Management Post Date 04/12/2024 Division Corporate Banking Department/Branch Commercial Banking Reporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the...

Relationship Manager, Corporate Cash Management Post Date 04/12/2024 Division Corporate Banking Department/Branch Commercial Banking Reporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the...

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers. Responsibilities: Implement business goals set by senior management Lead and drive a sales team to meet business goals Develop and cultivate existing and new customer relationship in accordance with...

Reporting to District Manager, you will be responsible for managing a retail branch office for providing banking services to business and individual customers.Responsibilities:Implement business goals set by senior managementLead and drive a sales team to meet business goalsDevelop and cultivate existing and new customer relationship in accordance with...

3 days ago Be among the first 25 applicantsDirect message the job poster from Hong Yip Service Company LimitedResponsibilities:Responsible for budget planning, enforcement of DMC, liaison with owners organization / clients, complaints handling, supervision of site staff, convening site meetings and monitoring of contractors’ performance, etc.Oversee and...

3 days ago Be among the first 25 applicantsDirect message the job poster from Hong Yip Service Company LimitedResponsibilities:Responsible for budget planning, enforcement of DMC, liaison with owners organization / clients, complaints handling, supervision of site staff, convening site meetings and monitoring of contractors' performance, etc.Oversee and...

Regional IT & Telecom services and solutions providerJob DescriptionDeliver quality and improve the customer experience for VVIP customers.Build service relationships with VVIP customers.Single point of contact for escalated operations matters.Oversee day-to-day fault management for Critical or Escalated incidents.Provide regular updates and ensure timely...

(Assistant) Service Management Manager (To B)2 days ago Be among the first 25 applicants Responsibilities Customer Service Policies Development: Responsible for formulating and improving the customer service policies for To B customers. Optimize service processes and customer experience design for To B business in response to market dynamics and customer...

Relationship Manager, Corporate Cash ManagementPost Date04/12/2024DivisionCorporate BankingDepartment/BranchCommercial BankingReporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the commercial...

Relationship Manager, Corporate Cash ManagementPost Date04/12/2024DivisionCorporate BankingDepartment/BranchCommercial BankingReporting to the Team Head, you will be responsible for accelerating the acquisition of new non-borrowing corporate / SME accounts to drive CASA, FX, operating flow, insurance, and investment in order to align with the commercial...

Assistant Manager, Business Account AcquisitionPost Date11/06/2024DivisionRetail BankingDepartment/BranchBusiness BankingReporting to Senior Manager, Business Banking Acquisition, you are expected to explore new business opportunities in the SME segment to generate lending businesses and revenues for the Bank.Responsibilities:Work towards KPI target by...