HR Operations Manager

2 weeks ago

Central And Western District, Hong Kong SAR China Tbwa ChiatDay Inc Full time
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.About the Opportunity

In this role you will execute all frontline processes and policies as it pertains to the Global HR Operations. You'll be heavily involved in the daily HR operation, such as the preparation of documents and benefit administration. You'll be asked to proactively identify opportunities to enhance the service provided by HR and ultimately implement meaningful changes. Additionally, you will have an opportunity to shape the firm's people-related practices/initiatives by applying external and internal contextual knowledge, including the Terms & Conditions of employment in worldwide locations.What You'll Be Doing

Serve as the primary point of contact for our remote population, addressing their unique needs and challenges.Identify and implement strategies to improve existing HR processes for remote employees, ensuring efficiency and effectiveness.Understand and fulfil the HR needs of remote employees and managers, providing excellent customer service while adhering to established processes and controls.Collaborate to improve efficiency and consistently execute all HR business processes.Lead the review, updating, and creation of employment documents for compliance in a remote workforce context, collaborating with key stakeholders. This includes templates, offer letters, employment contracts, consulting service agreements, and other employment-related documents.Participate in special projects on a local and global basis as required (20% of the time).What We Look For In You

Bachelor's Degree with minimum 5 years of HR Operation experience in a fast-paced environmentFluency in written and spoken English and Chinese (Mandarin or Cantonese)Strong customer orientation in the delivery of internal servicesAbility to manage and prioritize multiple work streams rapidly and effectivelyStrong aptitude for problem solving and the drive to think creativelyAbility to work independently, under pressure with frequent deadlinesAbility to handle confidential information, professionally and appropriatelyBenefits

L&D programs and Education subsidy for employees' growth and developmentVarious team building programs and company eventsWellness and meal allowancesComprehensive healthcare schemes for employees and dependantsApply for this job

* indicates a required fieldFirst Name *Last Name *Email *PhoneLocation (City) *Resume/CV *Accepted file types: pdf, doc, docx, txt, rtfAre you eligible to work in the location of which this job post is posted in? * Select...Will you require visa sponsorship now or in the future? * Select...Where are you currently employed or where were you last employed? *What is your notice period to your current employer? * Select...

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