Security Supervisor
4 weeks ago
Requisition ID
171268
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Hong Kong SAR
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Island Shangri-La, Hong Kong
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Security
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PermanentRenowned for its distinctive Asian hospitality, the luxury hotel group operates five Shangri-La properties in Hong Kong, including Kowloon Shangri-La, Island Shangri-La, Kerry Hotel Hong Kong, JEN Hong Kong by Shangri-La, and The Aberdeen Marina Club, offering guests an array of options across the different brands to suit every guest’s needs.As an employer with industry-leading levels of colleague engagement, our people are our priority. Our success is only made possible through the efforts and abilities of over 42,000 colleagues worldwide. In accordance with this belief, the focused investment we make in the learning and development of our colleagues is unparalleled in the global hospitality industry.We are looking for a Security Supervisor based at Island Shangri-La, Hong KongAs a Security Supervisor, we rely on you to:Manage the team effectively to drive day-to-day security operationsEnsure security operations are strictly followed to established standards and policiesProvide practical guidance and coaching to maintain consistent Hotel and Departmental standardsCultivate and maintain excellent guest relations to enhance their satisfactionHandle guests’ inquiries promptly and effectively, as well as reporting any complaints related to security or safety to Management immediatelyWe are looking for someone who has:Certificate or above with professional qualifications in Security ManagementMinimum 3 years of relevant experience in the Hotel or Security IndustryValid Security Personnel PermitAbility to assess risks and perform independent security / operations reviews and auditsSound knowledge of security access control system, alarm monitoring system and CCTV systemSelf-initiated team player with good communication skillsGood command of English, Cantonese and PutonghuaAll information provided by applicants will be treated in strict confidence and used only for recruitment purposes.
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