Retail Banking Product

2 weeks ago


Central And Western District, Hong Kong SAR China PAObank Full time
Retail Banking Product & Customer Experience Team Head (Digital Platforms)

Get AI-powered advice on this job and more exclusive features.Responsibilities:

Develop the retail product strategy and functional features to improve customer experience and meet growth targets, leveraging insights from market research and customer dataFamiliar with the retail banking products, customer needs and competitor landscape e.g. deposit, FX, transfer, remittance, payment, etc.As the product owner, lead across departments to implement digital transformation projects to build technology and operation infrastructure throughout the product development cycleWork closely with regulatory bodies and internal risk/compliance functions to ensure comprehensive compliance and risk managementManage daily operations and set up policies and procedures to ensure efficient operation and compliance with relevant rules and regulationsExperience and Education:

Bachelor's or Master's degree in Business, Finance or related disciplineMinimum of 5 years of experience in product management in the banking industry in HKProficient in digital transformation and innovative product engineeringStrong understanding of banking regulatory frameworks, particularly in dealing with regulatorsStrong problem-solving ability; analytical and critical thinkingOpen-minded; team player; willing to challenge status quo and run the extra mileStrong business sense; good communication and interpersonal skillsFluency in English, Mandarin, and CantoneseSeniority Level:

Mid-Senior levelEmployment Type:

Full-timeJob Function:

Business Development, Product Management, and Customer ServicePersonal information collected is strictly for recruitment purposes only.

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