Data Center Infrastructure Engineer

2 weeks ago

Central And Western District, Hong Kong SAR China Amazon Full time
Data Center Infrastructure Engineer, Data Center OperationsAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key Job Responsibilities

Office hours duty in data center operations

Capacity landing and decommissioning according to process guideline

Rack cabling coordination and quality control

Innovate and contribute from day to day operation experiences to improve operation efficiency

Maintain proper media operations according to process guideline

Site management and maintain tidiness in operation areas

Incident first responder and hands-on support

Assist Hardware Break-fix and troubleshooting according to process guideline

A Day in the LifeYou will experience a typical day of DCO in Amazon with:

Take ownership of technical issues, utilizing cross-team collaboration when needed to drive resolution

Strive for operations excellence and innovate improvement ideas

Use ticket system to prioritize and track the installation, diagnosis, and hardware or network issues

Maintain service level agreements through the rapid response to emergency issues

Why You Will Love Working in an Amazon Data Center:

Diverse and inclusive culture

Professional development opportunity through hands-on training and learning on a wide variety of systems, career advancement within AWS Data Center

Ability to have high degree of ownership to innovate and scale ideas across Amazon Data Centers world-wide

Minimum Requirements

1+ years of computer hardware troubleshooting and repair experience

Degree / High Diploma or equivalent qualifications in Information Technology / Computer Science / Engineering or related disciplines

Experience in network cabling, including optical, sound understanding on incidents response and prioritization, experience in network cabling and implement innovative ideas to improve processes

1+ years of data center experience

Knowledge of network troubleshooting, fiber optics cabling standards, testing equipment and troubleshooting methodologies

Able to communicate concisely with relevant context supported by data points

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit

this link

for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

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