HR Business System Analyst

4 weeks ago

Central And Western District, Hong Kong SAR China Classy Wheeler Limited Full time
• Oversee application and integrations support for employee systems.• Manage external service providers to deliver quality system support and to implement enhancements and deploy patch releases to improve system performance.• Participate in different employee systems projects, ensuring that business needs are well understood and supporting project delivery.• Oversee application and integrations support for employee systems, including HRIS, Payroll, Employee Web Portal, Collaboration tool, and Business Process Management system.• Understand and analyze user requirements, confirm scope, and document business requirements. Work closely with external service providers to implement system enhancements and upgrades to improve effectiveness and usage.• Collaborate with integration teams to manage employee data interfaces between core HRIS and other corporate systems.• Act as tier-2 application support subject matter expert to manage incidents and service requests raised by end-users, and facilitate business change requests for configuration changes.• Work with Regional HR to participate in regional employee system projects as assigned, playing a part in the project management life cycle from requirement discovery to testing and support transition from project to operation.• Support project activities by facilitating application testing and liaising with internal users and external service providers to ensure deliverables meet requirements.• Prepare and maintain documentation such as functional/technical specifications, user manuals, and operation guides.• Work with different stakeholders, including IT Operations, IT Infrastructure, IT Applications, and HR project teams from Global and Regional, to enable seamless roll-out and integration.• Maintain good communication between vendors, business users, and other teams.Job Requirements• University degree in Information Technology, Business, HR, or related disciplines.• PMP or PRINCE2 certification is desirable.• 3-5 years’ experience as a Business Analyst or System Analyst for employee systems.• Experience in HRIS, Payroll, Workflow Management, and Web Content Management support.• Experience in systems implementation, enhancement, and configurations.• Experience working at a regional level (with multiple APAC countries).• Experience in retail, hospitality, or luxury retail is desired.• Knowledge of WORKDAY or any other HCM systems and Payroll is preferable.• Vendor management experience is desired.• Experience in Collaboration/Enterprise Social Software is a plus.• Knowledge of HK Employment Ordinance and other HR-related regulations is an advantage.• Knowledge of Adobe CQ, PHP, Oracle, SQL, and HTML is preferable.

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