Blockchain Operations Associate

3 weeks ago

Central And Western District, Hong Kong SAR China OSL Full time
In a dual-control environment, the Operations Specialist monitors and operates the Operations Console and systems in accordance with established standard operating procedures (SOPs) while committing to predetermined Service Level Agreements (SLAs). The Operations Specialist communicates with traders, approvers, settlement and security teams to report requests and system status and malfunctions.Primary Responsibilities

Monitor and operate the Operations Console and other systems or platformsManage and execute requests from traders as well as client requestsEnsure operational requests are serviced and receive appropriate approvals to completion, while meeting SLAsReview and provide feedback for all SOPs for consistency and accuracyEnsure proper protocol, procedures, notifications, and communications are followedUnderstand and adhere to the Company's risk and regulatory standards, policies, and controlsIdentify risk-related issues and escalate to managementPrepare and create reporting entries and fill in runsheetsWork variable hours (shift basis) which may be adjusted to accommodate business needsProcess additional backend administrative tasksPerform other duties and project responsibilities as assignedRequirements

Bachelor's degree in a relevant field preferred1-3 years of operations experience, preferably in operations or relevant fieldsExperience operating systems and platforms in compliance with SOPs and SLAsDemonstrated ability to quickly learn and apply new and emerging technologiesStrong attention to detail with the ability to identify and escalate risk-related issues to managementProficiency in both oral and written English is requiredBenefits

About OSLBacked by Asia's leading public fintech and digital asset company, OSL Group (863.HK), formerly known as BC Technology Group, OSL is the world's first SFC-licensed and insured digital asset platform. Founded in 2018, OSL has an established history in the sector and is recognised by many as the leader in providing comprehensive regulated and licensed digital asset solutions.OSL offers custody, omnibus, tokenisation and wealth management services, which deliver institutional clients in addition to professional and retail investors access to the best-in-class digital asset platform, along with a fully regulated liquidity pool. OSL's secured and insured hot and cold wallet infrastructure also ensures the safekeeping of digital assets with timely transaction settlements.As the digital asset industry continues to evolve, so does OSL. OSL's simple and tailored approach compliantly navigates international clients through the evolving digital assets environment.https://osl.com/Seniority level

Entry levelEmployment type

Full-timeJob function

Management and Manufacturing

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