Claims Executive

1 month ago

Hong Kong, Hong Kong SAR China Marsh Full time

Marsh Hong Kong Claims Advocacy department is seeking candidates for the following position based in the Hong Kong office: 

Claims Executive

In this role, you will be responsible for handling a variety of insurance claims and providing support to more senior members of the team. This is an excellent opportunity for someone looking to start their career in the insurance industry and gain valuable experience in claims management.

What can you expect?

  • Join Global Leader in Insurance Broking and Innovative Risk Management Solutions
  • A team of diverse professionals across the globe, dedicated to helping clients manage some of the worldâs most challenging and complex risks awaits.
  • Working with Marsh Insurance Brokers provides valuable insights from industry experts, enhancing your understanding of insurance products, risk management, and industry trends.

We will count on you to:

  • Provide assistance to the Claims Solutions team and work on ad-hoc projects relating to claims reporting, efficiencies and trends;
  • Ensure claims turnaround times meets service standards;
  • Formulate claims strategies with clients and coordinate all parties (insureds, insurers, clientâs lawyers and the insurerâs lawyers), to satisfy policy coverage requirements and to achieve maximum settlement of claims;
  • Review insurance policy wordings and suggest improvements where appropriate, liaising with the Marsh placement brokers

What you need to have:

  • Bachelor degree holder or equivalent
  • Candidate will have 2-3 years working experience in corporate environment
  • Motivated, can-do approach, open-minded thinking, welcoming new ideas and diverse perspectives;
  • Ability to think outside the box and provide value adding solutions;
  • The ability to build solid relationships at all levels both with internal and external stakeholders;
  • Ability to digest and present information in a friendly format;
  • A valuable team player who is also able to work autonomously;
  • Good written and verbal communication skills (in Cantonese and English);
  • Customer service experience, with problem solving skills;
  • Proficient in MS Office Products (Word, Excel, PowerPoint);

Marsh is the worldâs leading insurance broker and risk adviser. With more than 45,000 colleagues advising clients in over 130 countries, Marsh serves commercial and individual clients with data-driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the worldâs leading professional services firm in the areas of risk, strategy and people. With annual revenue of $23 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, GC, Mercer, and Oliver Wyman. For more information, visit marshmclennan.com, follow us on LinkedIn.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one âanchor dayâ per week on which their full team will be together in person.

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