(Senior) Customer Care Consultant

Job Accountabilities Provide professional customer services to Life / General Insurance enquiries by phone and/or email Maintain our customer services in good quality to achieve customer satisfaction Support ad-hoc projects and administrative tasks as assigned   Job Qualifications Minimum 2 years of customer service experience in hotline...

Job Summary With the nature of Cybersecurity evolving so rapidly, Zurich Commercial Insurance is searching for an experienced Cyber risk specialist to further strengthen Zurich’s capability with regards to Cyber insurance, Cyber risk advisory and Cyber services for businesses. This role will be part of our global Zurich Resilience Solutions (ZRS)...

Job Summary With the nature of Cybersecurity evolving so rapidly, Zurich Commercial Insurance is searching for an experienced Cyber risk specialist to further strengthen Zurich’s capability with regards to Cyber insurance, Cyber risk advisory and Cyber services for businesses. This role will be part of our global Zurich Resilience Solutions (ZRS)...

Job Summary Someone with prior industry experience and involvement in Insurance and Risk Management you will play a key role in delivering Risk Engineering services to our clients As Risk Engineer you will act as a trusted adviser to our customers, to provide portfolio analysis and benchmarking, supporting them to identify and reduce loss exposures. You...

  Working alongside a professional team in the Group’s Head Office based in Hong Kong, we are seeking for a Senior Manager, Project to join the Projects Group Department. This role will be responsible for project management of the Group’s properties portfolio projects primarily in Hong Kong, and ensure the Group to maintain full visibility of design,...

Job Summary To handle personal line claims focusing on Travel    With low levels of supervision to manage standard complex (medium/high severity/complexity) claims in the most effective, efficient way whilst delivering a customer centric claims service in a manner which supports Zurich Basics   Job Accountabilities Responsible for personal...

Role Summary  We are looking for an Strategic Account Director to join the GFT APAC team and help build our rapidly expanding business, while striving to ensure world class technology solutions and services are realized by our clients. This position is based in Hong Kong and will act as the focal point between global GFT teams, and our clients’...

Role Summary  We are looking for an Strategic Account Director to join the GFT APAC team and help build our rapidly expanding business, while striving to ensure world class technology solutions and services are realized by our clients. This position is based in Hong Kong and will act as the focal point between global GFT teams, and our clients’...

What do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...

What do we do? As a pioneer for digital transformation GFT develops sustainable solutions across new technologies – from cloud engineering and artificial intelligence to blockchain/DLT. With its deep technological expertise, strong partnerships, and comprehensive market know-how GFT offers advice to the financial and insurance sectors, as well as in the...

Job Summary As a key member of Zurich’s Partnership team to assist Business Development Manager in developing win-win solutions and relationship for Zurich’s partners and promoting business growth in Zurich’s partnership channel The role needs to be passionate about delivering the compelling marketing initiatives and to be sales-driven and...

Job Summary With moderate supervision to manage medium standard (moderate severity / complexity) and complex claims handling   Job Accountabilities Responsible for the complex liability and property claims Provide technical support to the team including work simplification and automation initiatives Provide data analytics for Commercial...

  Job Summary Large and complex claims handling and managerial support   Job Accountabilities Responsible for the large and complex liability and property claims Actively involve in organizing of customer meeting presentation and the preparation of Powerpoint slides Provide technical support to the team including work simplification and...

Job Responsibilities: Stand up Programmes – Clearly articulate the Problem Statement, Solution, How to Measure Success, Current Operating Model, Target Operating Model, Scoping & Phasing, Prioritization Criteria, Roles & Responsibilities, and Implementation Plan. Engage Senior Stakeholders for Business Decision – Clearly present the Questions,...

Job Responsibilities: Assist senior to ensure an efficient and effective policy administration operation Perform daily policy administration duties and Department support duties Assist in system enhancement project and ad hoc projects as assigned Assist manager to perform UAT Verify data from various systems to ensure data accuracy due to system...

Job Accountabilities Support the APAC Business Transformation Team to deliver IT, Operational Excellence, Sustainability, Business Resilience and Information / Data Governance, etc. across the region Support the Project Lead in all aspects of the project including planning, implementation, budget development and tracking, follow-up on outstanding work,...

Job Summary Manage both the pre-and post- bound activities for the assigned accounts, defined as standard/tacit renewals or with low complexity, provides support to the underwriter in the areas of underwriting operations, procedures, policy endorsement and policy issuance Interact with brokers and customers on a daily basis for their assigned accounts...

Responsible for product & marketing materials execution works, such as layout design, photo editing, etc. to generate customer interest and uplift brand equity, using a mix of creative skills and commercial awareness with luxury standards   Key Accountabilities   Work closely with Senior Design Manager, Design Team, Marketing & Product teams to ensure...

Job Accountabilities Work with business stakeholders to ensure understanding of the business request requirements, propose business solution design, provide advice to requestor on requests prioritization, including impact analysis Be responsible for overall business requests/projects planning, implementation and quality delivery on time Work closely...

We help the world run better Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly...