Middle Office, AVP
1 month ago
Who we are looking for
This is role is for the Middle Office Transaction Management team responsible for managing and oversight of Middle Officer operational processing teams: including Transaction Management Trade matching/processing teams and the Oversight of the offshore teams supporting Transaction management, Data Management, Derivative Reconciliations & Processing, Cash/Position Reconciliation/Trade Investigation, and IBOR processing. Work closely with APAC managements to support all Middle Office Transaction Management functions across the APAC/Global locations.
Why this role is important to us
The team you will be joining is a part of State Street Global Services (SSGS). SSGS gives asset owners and managers access to the essential financial tools they need to deliver effective investment solutions. From core custody, accounting, fund administration and shareholder recordkeeping, to complete operations solutions and servicing for alternative assets like OTC derivatives, private equity and real estate, SSGS’ tools help our clients make better investment choices and act on growth opportunities.
Join us if making your mark in the financial services industry from day one is a challenge you are up for.
What you will be responsible for
As Middle Office Business Operations - AVP you will
- Manage the operations teams on a daily basis.
- Ensure the team process and monitor trade instructions, directed lending instructions, security purchase orders, trade exceptions, reconciliation breaks.
- Provide oversight and support to the offshore teams for all IMS functions
- Attain a strong knowledge of current working practices within IMS Operations in APAC
- Liaison with Investment Managers, Custodians and brokers as required
- Ensure that all inquiries are dealt with in a timely and professional manner.
- Work closely with the APAC teams to resolve any transactional/operational issues while ensuring a transparency to the client.
- Provide reporting and statics to management as and when required
- Identify and initiate operational efficiencies across APAC locations
- Monitoring all daily & monthly deliverables to ensure SLA targets are achieved
- Oversee, train and coach all employees, providing ongoing feedback and guidance
- Escalate to management issues that present potential liability to the Bank.
- Complete tasks and projects assigned by management
- Proactive Team focus at all times
What we value
These skills will help you succeed in this role
Team Supervision
- Effectively run the day-to day operation and management of the group, including, public holiday coverage, annual leave coverage, and resourcing and training process
- Provide ongoing guidance, coaching/counselling and feedback to staff within the team and the support teams
- Support an environment which motivates, develops and rewards staff
- Ensure support in facilitating and identifying training requirements, encourage skills and knowledge sharing both within the group and the support teams
- Ensure effective work allocation – monitor and ensure completion of tasks
Risk and Compliance
- Ensure full understanding, adherence and implementation of the corporate Risk Policy and Standard Operating Procedures
- Demonstrate initiative in reviewing current operating procedures
- Ensure staff are fully trained and aware of the SOP’s and Risk Controls they must adhere to
- Inform and escalate issues to IMS Management of potential and actual issues that can have financial and/or relationship impact
Budget/Expense Control
- Assist in effectively controlling the costs of the team
Supporting Change
- Demonstrate a willingness to support change / initiatives within IMS and other State Street areas
- Demonstrate ability to take on tasks without instruction
- Work effectively with others to achieve common goals
- Participation in relevant projects
- Ability to deal with change and think globally
Education & Preferred Qualifications
- BS/BA degree preferred.
- Proven track record in a client service/operations environment, with a minimum 6-10 year relevant experiences
- Understand the clients and their specific requirements
- Demonstrated market knowledge
- Understanding of State Street operations – technical, systems, policies and procedures
Additional requirements
- Embrace State Street’s “corporate values” and support a work environment reflective of those values
- Effectively communicate with customers, custodians & brokers, managers, and peers within State Street
- Demonstrate the ability to assess and suggest resolution to a problem
- Be a strong team player and demonstrate dedication to group and company goals
- Demonstrate professional maturity and effective time management
For further information, and to apply, please visit our website via the “Apply” button below.
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