technical support representative

We accept application CVs in English only The role We’re hiring an early-career, tech-savvy Support Representative to join our Hong Kong team. You’ll support external customers (merchants & partners), solve problems quickly, and collaborate across the various departments. A Full training is provided at the company’s expense. What you’ll...

Client Reception and Full Policy Signing Process Receive visiting clients, verify client information and complete client KYC; Prepare client signing documents, meet with clients, and explain product structures and instructions for use; Accompany clients throughout the signing process; Complete the system upload of policy data and the handover to the next...

Job Description Solenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve...

Job DescriptionSolenis is a leading global provider of water and hygiene solutions. The company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational...

Overview Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Ensure high availability, security, and reliability of IT infrastructure, including but not limited to resources optimization, execute backup and disaster recovery planPerform system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of server and network devicesProvide Clinic and Back-office End user...

Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Our client is a leading Online Game Trading Firm. IT Technical Support   Responsibilities: Perform requirement analysis, system design & development of Web Application Liaise with internal division and external business partner for application integration projects Responsible for the effort estimation on development deliverables Support to system internal...

Responsibilities Provides professional customer service to South Korea, Hong Kong, Taiwan and Macau (SKHKTM) business accounts. Handles moderately complex assignments requiring judgment within defined procedures; core responsibilities include complex case handling, advanced return resolution, credit/debit processing, backorder coordination, and...

Key Responsibilities:1. Handle customer inquiries on AR smart glasses, AI-enhanced AR platforms, and industry solutions, providing workflow frontline technical support and troubleshooting.2. Assist with on-site solution deployments (e.g., inspections, maintenance, training guidance, assembly, quality control), follow up on implementation results, and ensure...

CYCMOTOR was founded by bike and MTB enthusiasts to reinvent electric bike systems. We build high-performance drive systems that turn ordinary bicycles into powerful electric machines—trusted by riders in over 20 countries and by e-bike manufacturers worldwide. As part of CYC Technology Group https://cyc-technology.com, alongside EBMX, BONNELL, and...

What will you do?Manage after-sales repair service providers and service KPIs.Provide technical support for TV Display, Home AV, and Digital Imaging products.Support B2B projects, technical solutions/rework, and product quality improvement.Analyze service and quality data using Excel, Access, and Power BI.Conduct technical training for service partners and...

Our client, a finance company is now looking for a high caliber candidate for the following position: Key responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly Maintain accurate IT asset inventory records, perform preventive maintenance, and...

Job Title: Technical Consultant — Application Support Job Type: Full-Time About the Role Are you the type of person who isn't satisfied with just "turning it off and on again"? Do you want to know why a system failed? We’re looking for a Technical Consultant (Application Support) to be the front‑line technical contact for our enterprise solutions. We...

What will you do? Manage after-sales repair service providers and service KPIs. Provide technical support for TV Display, Home AV, and Digital Imaging products. Support B2B projects, technical solutions/rework, and product quality improvement. Analyze service and quality data using Excel, Access, and Power BI. Conduct technical training for service partners...

SW8855 | 22 Sep 2025 IT Technician / Technical Support Responsibilities Provide Tier-1 IT support. Assist external vendor or internal teams for IT support. Handle PC and IT infrastructure support. Coordinate site service requests. Qualifications & Working Conditions 1 year experience on PC support, hardware and software general knowledge. ...

Tasks & responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly. Maintain accurate IT asset inventory records, perform preventive maintenance, and contribute to documentation and the knowledge base for recurring issues. Adhere to IT security...

SW8855 | 22 Sep 2025 IT Technician / Technical Support Responsibilities Provide Tier-1 IT support. Assist external vendor or internal teams for IT support. Handle PC and IT infrastructure support. Coordinate site service requests. Qualifications & Working Conditions 1 year experience on PC support, hardware and software general knowledge. Required on-call...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.The conversation starts here. If this role matches your ambitions...