technical support manager

Leading IT consultancy in cloud computing solutions Job Description Provide tier‑1 support to end user Maintain and develop good support/helpdesk practice to customers Maintain the customer support database Work as the key subject owner for different customers. Helping customers to follow the opened issues or requests Project co‑ordination for different...

As a Technical Support Manager, you will engage with Global Enterprise & Wholesale customers. You’re driven by helping clients successfully adopt the solutions they’ve invested in, removing obstacles to adoption, and identifying opportunities to expand service offerings in line with their evolving business needs. Your experience and customer centric...

As a Technical Support Manager, you will engage with Global Enterprise & Wholesale customers. You’re driven by helping clients successfully adopt the solutions they’ve invested in, removing obstacles to adoption, and identifying opportunities to expand service offerings in line with their evolving business needs. Your experience and customer centric...

An IT consultancy firm in Hong Kong is seeking a qualified professional to provide tier-1 support and develop customer service practices. Responsibilities include managing support for diverse clients, coordinating projects, and fostering team development. Ideal candidates have over 5 years of relevant experience, strong problem-solving skills, and a...

RecrutiCo is seeking an experienced QA/Technical Support professional to lead testing and support operations for LiveChat and HelpDesk, including chatbot setup and integration. The role emphasizes process optimization, data analysis, and coordination with multiple departments. Remote availability is offered, with emphasis on detail-oriented, independent work...

Overview Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Our client is a leading Online Game Trading Firm. IT Technical Support   Responsibilities: Perform requirement analysis, system design & development of Web Application Liaise with internal division and external business partner for application integration projects Responsible for the effort estimation on development deliverables Support to system internal...

Ensure high availability, security, and reliability of IT infrastructure, including but not limited to resources optimization, execute backup and disaster recovery plan Perform system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of server and network devices Provide Clinic and Back-office End user support...

Ensure high availability, security, and reliability of IT infrastructure, including but not limited to resources optimization, execute backup and disaster recovery planPerform system installation, upgrade, configuration, administration, troubleshooting, patching, and monitoring of server and network devicesProvide Clinic and Back-office End user...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

Are you ready to join a fast-paced, global leader in financial technology? Our client is seeking a Technical Support Engineer to provide first-line support in a dynamic, cutting-edge environment. This is a fantastic opportunity to work with a diverse set of technologies, advance your career, and contribute to the success of a rapidly growing...

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.The conversation starts here. If this role matches your ambitions...

Our bank client invites you to be their Technical Support Officer. Job Duties: Provide technical support on hardware and softwareTroubleshoot servers, network, and end-user PC technical issuesInstall and maintain LAN & WAN networks, hardware and softwareProvide help desk services to users and handle user's enquiry Requirements: Diploma or above in...

About the Role... Perform system monitoring and health checking, frontline technical support in Data Center Perform system installation/maintenance, backup/restorationPerform routine voice service provisioning, trouble ticket handling, fault reporting and quality control on integrated voice networkCo-work with other teams to perform incident/problem...

About the Role... Diploma or certificate in Computer science/IT or Electronic engineeringMore than 5 years experience in server infrastructure relocation/hardware supportCapability to lead the team in server deployment/relocation exercise with coordination with different partiesSelf-motivated, excellent communication skill About You... Work as a project...

Technical Support Engineer Location: Hong Kong Salary: Competitive Join the Options Support Team in Hong Kong! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. We want to hear from candidates...

Key Responsibilities: 1. Handle customer inquiries on AR smart glasses, AI-enhanced AR platforms, and industry solutions, providing workflow frontline technical support and troubleshooting.2. Assist with on-site solution deployments (e.g., inspections, maintenance, training guidance, assembly, quality control), follow up on implementation results, and ensure...

Our client, a finance company is now looking for a high caliber candidate for the following position: Key responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly Maintain accurate IT asset inventory records, perform preventive maintenance, and...

Job Title: Technical Consultant — Application Support Job Type: Full-Time About the Role Are you the type of person who isn't satisfied with just \"turning it off and on again\"? Do you want to know why a system failed? We’re looking for a Technical Consultant (Application Support) to be the front‑line technical contact for our enterprise...