technical support manager

Leading IT consultancy in cloud computing solutions Job Description Provide tier‑1 support to end user Maintain and develop good support/helpdesk practice to customers Maintain the customer support database Work as the key subject owner for different customers. Helping customers to follow the opened issues or requests Project co‑ordination for...

Leading IT consultancy in cloud computing solutions Job Description Provide tier‑1 support to end user Maintain and develop good support/helpdesk practice to customers Maintain the customer support database Work as the key subject owner for different customers. Helping customers to follow the opened issues or requests Project co‑ordination for different...

Overview Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Join C&R: Empowering AI Frontlines as a Technical Support Company Overview Create & Realize (C&R) is a pioneering Artificial Intelligence and Software Development company with over a decade of transformative experience across Hong Kong, the United Kingdom and Singapore. Our vibrant, forward‑thinking culture champions creativity, curiosity, and...

Our client is a leading Online Game Trading Firm. IT Technical Support   Responsibilities: Perform requirement analysis, system design & development of Web Application Liaise with internal division and external business partner for application integration projects Responsible for the effort estimation on development deliverables Support to system internal...

Web Application Support: Provide tier-2/3 technical support for web applications, diagnosing performance bottlenecks, application errors, database issues, and API integration failures. Incident & Defect Management: Identify, reproduce, and resolve technical defects across development, testing, and production environments; coordinate with engineering teams...

An IT consultancy firm in Hong Kong is seeking a qualified professional to provide tier-1 support and develop customer service practices. Responsibilities include managing support for diverse clients, coordinating projects, and fostering team development. Ideal candidates have over 5 years of relevant experience, strong problem-solving skills, and a...

We look for the risk-takers , the collaborators , the inspired and the inspirational . We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let’s talk. The conversation starts here. If this role matches your...

Salary: Competitive Join the Options Support Team in Hong Kong! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. Location: Hong Kong Salary: Competitive Join the Options Support Team in Hong...

Key Responsibilities: 1. Handle customer inquiries on AR smart glasses, AI-enhanced AR platforms, and industry solutions, providing workflow frontline technical support and troubleshooting.2. Assist with on-site solution deployments (e.g., inspections, maintenance, training guidance, assembly, quality control), follow up on implementation results, and ensure...

Our bank client invites you to be their Technical Support Officer. Job Duties: Provide technical support on hardware and software Troubleshoot servers, network, and end-user PC technical issues Install and maintain LAN & WAN networks, hardware and software Provide help desk services to users and handle user's enquiry Requirements: Diploma or above...

Technical Support Engineer Location: Hong Kong Salary:Competitive Join the Options Support Team in Hong Kong! Working for Options Developing and engaging our people is a strategic priority for our business. We are looking for talented individuals to join our team and contribute to Options’ future growth and success. We want to hear from candidates that are...

Technical Support Officer (Ref.: TSO/WEB0520) Job Description: Perform computer operation tasks according to establishedschedule; Monitor and support computer system and network equipment; Provide frontline technical support for application terminaland other devices; Conduct maintenance task and prepare necessarydocumentation. Requirements: ...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

SW8855 | 22 Sep 2025 IT Technician / Technical Support Responsibilities Provide Tier-1 IT support. Assist external vendor or internal teams for IT support. Handle PC and IT infrastructure support. Coordinate site service requests. Qualifications & Working Conditions 1 year experience on PC support, hardware and software general knowledge. ...

Tasks & responsibilities Provide deskside and remote technical support to end-users by troubleshooting and resolving hardware, software, and handheld device issues promptly. Maintain accurate IT asset inventory records, perform preventive maintenance, and contribute to documentation and the knowledge base for recurring issues. Adhere to IT security...

What will you do? Manage after-sales repair service providers and service KPIs. Provide technical support for TV Display, Home AV, and Digital Imaging products. Support B2B projects, technical solutions/rework, and product quality improvement. Analyze service and quality data using Excel, Access, and Power BI. Conduct technical training for service partners...

SW8855 | 22 Sep 2025 IT Technician / Technical Support Responsibilities Provide Tier-1 IT support. Assist external vendor or internal teams for IT support. Handle PC and IT infrastructure support. Coordinate site service requests. Qualifications & Working Conditions 1 year experience on PC support, hardware and software general knowledge. ...

Flow Traders are looking for a highly skilled Technical Support Engineer to join our growing Technology team in Hong Kong. This role focused first and foremost on the desktop and workstation experience - supporting our traders, business users and wider APAC office, underpinned by the Windows infrastructure that keeps the environment running. This is a unique...

We look for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. So, if you want to make the world say wow, let's talk.The conversation starts here. If this role matches your ambitions...